Crowne Plaza MAASTRICHT by IHG, an IHG Hotel

The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..

A very nice hotel with amazing staff and great location. Walking distance to everything.

Een vreselijk verblijf

Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC

Struttura che avrebbe bisogno di una manutenzione nelle camere. Il bagno ha ancora una vasca e un pannello tutto scrostato a fianco. Non credo che sia normale per un hotel di questa categoria e con queste tariffe presentare delle camere di categoria superiore con questo tipo di installazione.

Service really good. I booked last minute requested a crib and after 10 mind I got a message that everything was ready for my arrival. King bed really comfortable. Only bad thing is that a guest activate the alarm at 3 am in the morning and me and my family were not able to sleep again ;( the technicians came to the floor ans checked properly until discovered it wasn’t real fire

Under den forventede standart, og enorm dårlig service ved personalet, som i meget ringe grad kunne besvare spørgsmål om f.eks. parkering eller opladning af el-bil. Til trods for begge ting indgår i deres markedsføring, er de på ingen måder oplyste eller behjælpelige og henviser til parkerings - eller ladefirma. Alarmen gik om natten. Der var meget sen rengøring. Værelserne vare meget nedslidt og fertilitet er nedslidt! Dog lækker morgenmad.

Midden in centrum

The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.

Dit hotel heeft een zeer goede locatie.

Vergeleken met een jaar geleden is er gewerkt aan verbeteringen Zoals vanouds weer een top accommodatie

Preis Leistung leider nicht so toll. Das Hotel ist sehr zentral ABER das Frühstück war nicht gut bis auf das Obst. Da habe ich für 28€ (!) Pro Frühstück mehr erwartet! Der Fernseher hat nur 2 deutsche Programme empfangen und dauernd wurde das Signal gestört. Da bin ich besseres aus Afrika gewöhnt! Die Nachttischlampe hat nicht funktioniert. Aus der Dusche kam sehr wenig Wasser mit sehr wenig Druck. Alles in Allem würde ich das Hotel nicht nochmal buchen. Schade.

Restaurant rather poor

Perfectly located on walking distance of citycenter and surrounded by shops and restaurants.

Excellent location and very modern hotel. It has an indoors parking which is not included in the total price.

We hebben genoten van de kamer, fantastisch! Zeer vriendelijk en behulpzaam personeel, dat voelde heel Welkom!!! Prachtig uitzicht en op loopafstand van bv het Vrijthof, winkels en andere horeca. Zeker voor herhaling vatbaar!

Hotel is prima. Omgeving hotel in de avonduren is wat minder (roken joints)

Heerlijk 3 dagen Maastricht. Vriendelijk personeel, goede kamers, verder alles in orde. Wat je nodig hebt is er.

Hotel is prima, staat van onderhoud is wat verouderd maar kan nog wel. Ontbijt is erg duur: 29 euro per persoon per dag!

Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.