qema Lima

Helpful staff, good breakfast, great location

Al llegar la habitación tenía un filtro en la terraza del aire acondicionado, y no tenían el control remoto del aire acondicionado. Asi que me cambiaron de habitación, un poco más pequeña porque no había otra como yo la había reservado inicialmente. Debo considerar que de cortersía ante este mal momento, me brindaron desayuno de cortesía.

Excelente atencion, check in and out, comedor, Personal de Vigilancia, personal de limpieza. Ambiente agradable. Y cerca del parque Kenedy, y el mar Pacífico.

El servicio y actitud de los trabajadores

Really friendly staff, confortable bed and good location

Tudo perfeito na minha estadia.

Je vous le recommande !!!

Ggreat room. Had everything i needed. Staff cery friendly. Good location. No issues.

Central location, affordable, friendly staff. Overall really a nice stay. The breakfast is not included in the but the paid option was quite good.

Très bon choix, j’y retournerais sans hésiter !!!!

Everything was perfect

Todo estaba impecable,los trabajadores muy amables y servidores,en fin todo bien

Staff very helpful. I really appreciated their assistance ☺️

Terrible experience. I made my reservation through Expedia and informed the approximate time I would arrive, around midnight. When I arrived, I was informed by the hotel that they did not have my reservation and that they had no availability. However, it became clear that they had overbooked, because while I was there trying to resolve the situation, other people arrived and had the same problem. I stayed until 4 a.m. trying to resolve the issue with Expedia, but nothing was resolved. I was forced to spend the first night in the only room they had available (without a bathroom), and the next day I had to find another hotel on my own and ended up paying four times more than what I had originally paid, since the city was full and there were no hotel rooms available in the area. This hotel is not trustworthy, and neither is Expedia.

Very nice staff

No es lo que esperaba, ademas la cama tenia algo que nos picaba nos dimos cuenta mi pareja y yo que no estaban limpias las savanas y tubimos que dormir con las mismaa sabanas en toda la estadia.

Muito agradável, atendimento humano exelente

Nous avons reserve une chambre premium, aussi appelée Suite. Sois disant 35m2. La chambre faisait la taille du lit. Impossible de déposer nos bagages. Une honte.

I have used the HOTELS app for many years to make my hotel reservations, and Expedia for my flight tickets. What happened with Qema was disgraceful. To secure my stay, I paid on October 30. On the 27th, when I went to check in, I was unpleasantly surprised to find that my room was not available. According to them, it was a problem with the app, that it hadn’t passed along the information, that their system was failing. What??? After 28 days it was still failing??? They left me out on the street, alone, in Lima. There wasn’t a single room available in any district, everything was sold out, nothing. And then I realized why: the final of the Copa Libertadores was being played between two Brazilian teams, Palmeiras and Botafogo, and when I checked the app, the prices of the hotels in the area had skyrocketed exponentially. That was the reason… They made business out of my room that had already been paid for. Hotels like that, with such poor moral standards, should not be on Hotels.com, Expedia, etc. Don’t trust them… In the end, I found one nearby, where I paid double what I had paid for Qema… TERRIBLE EXPERIENCE, I DO NOT RECOMMEND IT. And there were other people in the same situation at the hotel, complaining that just like me, they had made their reservations too…

Amazing