SUMAQ Machu Picchu Hotel

Equipe maravilhosa ! Quarto confortável ! Mas um hotel sem uma experiência de luxo , especialmente gastronômica.

Really nice hotel. Rooms were nice but nothing special. Overpriced given other hotels we have stayed at this trip that exceeded expectations. The food was the best part which is fully included with the huge price. Our server Ingrit was awesome. Breakfast was a Godsend we packed an to go box for 5am sunset trip to Machu Picchu and then came back for full breakfast around 9am. The ability to have the Machu Picchu bus driver drop us off right outside the hotel was huge bonus given the rain on our descent. Don’t under estimate the sound of the raging river at night. Sound was at first calming but at night was a bit overwhelming. Several loud party people on the street made it seem a bit more unsafe to have our balcony windows open or not lockable. Didn’t over shadow the most amazing visit though-overall great.

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns. A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team. Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me. Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!