White Beach Resort Puerto Galera powered by Cocotel

I only stayed 1 night, but this hotel is a disaster . Barely any running water, no toilet paper or soap or shampoo. Blood stains on pillow and sheet. No dead bolt on door . But the staff were decent and the food was good in their restaurant.

Do not stay at White Beach Resort or White Beach Bar & Restaurant. Rooms are old, dirty and no room service. You'll be lucky if they give you 2 toilet rolls or if they provide you an extra towel. It just seemed like the owner of the hotel does not care how the rooms are being maintained. Terrible stink in the bathroom due to very bad and uncleaned drainage. Our room did not have hot shower and did not have a rack, ledge, table or any place to put your toiletries. No shower curtains, no hooks. Faucet and showers are old and dirty - water smells and tastes like rust. We only had one duplex socket for the TV & electric fan - had to buy an extensions cord to plug-in our phones.

The room was not clean at all. No amenity, no service. Good point is that there was an air conditioner and hot water. There were tiny insects and mosquitoes in the room.

A very good located hotel right in the middle of everything white beach has to offer.. And right on the beach.. Only a few bad things to note;..'the electrics were hanging out of walls.. The room only had 1 bulb and 4 fittings.. The shower only dribbled, the sink did,nt work.. The tv did,nt work, the air con had a 1inch gap all around it so we could see outside, the toilet was not attatched, there was a funny smell which was the stained mattress, and the room was only cleaned after a week n half. Other than that the staff were all happy and smiling, and all spoke english. Considering we paid for the best beach facing room it was a lovely location.

I would look to book a room somewhere else because our hotel room was not good. The room was dirty when we arrived and the toilet was not working correctly.

Got hotel fr expedia 3d2n 3double beds for 6pax. But the receptionist said our reservation was not coordinated with them, they don't have such room available for us till next day. Had to downgrade our room with no refund on 1st night, 2nd night had to stay on the same room bec the correct family room offered had defective aircon with muffler like sound. The rooms and CR are not clean and very outdated, can't even provide shampoo, no cleaning of room, no changing of towels, no extra soap given for next day. The receptionist said Expedia offered a non available room!!!! And they cant make any refund for that!!!

This is very basic. While the sheets were clean, the bedding, including pillows, were sodden with the sweat and grime of a thousand Filipinos who came to get away from the grind. One is not going to catch any disease here, but if your surroundings have anything to do with your ability to relax and enjoy your vacation, don't plan to spend anything but sleep time in your room. It seems popular with groups. And these groups have little concern for the comfort of other vacationers. So, bathing suits hang to dry everywhere, including across the stairs to the rooms (n.b. if you are taller than 5'1"!); screaming and yelling is a part of every group movement, no matter what time of the day, night or early morning; and just because the there is a table outside each room, don't assume that the one outside your room is reserved for you, and won't be used for a midnight conversation by other guests! The beach is crowded and boisterous, though not polluted. Food is not bad along the beach. Many possibilties to get away, but note that the price quoted leaves out lots of essentials, so count on doubling the advertised price for a trip, on land or sea, away from the beach.

Not . Good !!!!the service is to poor & room so hot , aircon not fit to their room ..

Not great!

料金なりの質、設備でした。 船着場から近いのがせめてもの救いかな・・・・ 一人で行くなら許せる範囲。

Never stay there again

After checking in (well after check-in time) my friend and I noticed that we did not have toilet paper or towels in the bathroom. We requested these items and decided to leave to grab a late lunch. Upon our return we hoped to have toilet paper and towels...but we did not. It took a few more hours and several more requests to receive the items. Soon after we were able to use the toilet, we realized that it was broken not clogged (we know not to flush toilet paper). They said they fixed the toilet, but it was not fixed at all. The toilet was running loudly all night. While the bedding seemed clean, nothing else in the hotel did. The cups provided were dirty, the bathroom was obviously not cleaned and there were cobwebs all over the ceiling. After one night of discomfort, my friend and I decided it was worth it to lose out on what we paid and we found different accommodation. Being so close to the beach is not worth the horrible condition and upkeep of this hotel.

We enjoyed our 2-night stay at Puerto Galera. Generally, the room was okay.

they didn't have a private balcony or plasma TV and internet was limited.

The ferry from Batangas dropped us off at a pier with a free van shuttle to White Beach. This shuttle dropped us off right at the front door of the hotel, so the location is very convenient. The room was air conditioned, but very basic. We had to ask for towels and soap. They had wifi, but it only worked in the common area/dining room. The restaurant was pricey compared to other options on White Beach, but they did take MC/VISA if you spent at least 1500 PHP, which is on the high end of what meals cost there for a group of 4 people. The hot water in the shower was not working.

by far the worst experience ever. The hotels.com shows that is has wifi, private balcony, plasma tv, shower, breakfast and many more. DOES NOT HAVE THEM AT ALL. No check in desk or anyone to talk to. The room was hot, the lights didn't work. And you only get 1 towel

Given that this hotel is on white beach, think it be nicer... After check in which never asked for ID find rooms to be outdated, old small TV walls peeling and bathroom shower had no strong pressure. There was water heater from which didn't shutoff and water always hot. Stayed 2 nites where they never cleaned room or gave us new towels, I will Never go back to this hotel there's many around which better and newer. Overall hotel is 1 out of 10......