Park Inn by Radisson, Makkah Al Naseem

Great property!

Trop bruyant pour notre deuxieme sejour dans cette hotel les chambres communicantes sont vraiment pas pratique quand nous sommes que deux nous nous sommes plains du bruit mais aucun retour de la reception

Amazing stay,staff are helpful,beautiful breakfast

It’s family hotel

Bad

Very very very bad staff in cooperative Uselessly selfish like exploitative

Staff and service No upgrades done

Hotel was great and the staff was very helpful. Would definitely recommend and stay there again.

Distance from haram was misleading Great variety of food

It is a family-friendly hotel.

It was a pleasure to be with you and your team

Good hotel

مجمع الفنادق في هذه المنطقة ممتاز ولكن ينقص هذا التجمع وجود مطاعم مختلفة بخلاف مطاعم الفنادق.

Property was clean but staff did not know English knowledge much at all does not enogh knowledge about my booking. carpet was torn in the room there is no telephone line it was disconnected bathroom was not really good . Restaurants for breakfast was great. It was not Raddison it was Park inn by Radisson .in Makka., they do not enogh information about booking. I stayed in Delhi it was real.Raddison blue, very nice, professional staff. Now i am going Agra Radisson today. I will give you feedback

Good hotel but shuttle a bit difficult for haram not suitable for umrah otherwise very good.

Excellent

Høy standard, kjempe hyggelige folk og deilig frokost

Very good

My experience with this hotel has been deeply disappointing due to severe communication issues, leaving me feeling deceived, stranded and financially exploited. I discovered I couldn’t arrive due to Hajj only restrictions, a critical detail the hotel failed to inform me about during booking. This oversight felt deceptive and put me in a difficult situation. I contacted the hotel seeking assistance and a refund, but after over 48 hours of persistent efforts, I still received no response. As a young traveler alone in a foreign country, the lack of support and communication had made my situation even more stressful. The absence of prior notification about the visa restrictions, which prevent me from entering Makkah, indicates a severe lapse in customer service and potentially violates consumer protection laws. Why issue and charge me for a booking when they had my visa information and knew I couldn’t enter the city? The hotel's failure to address this issue promptly is unprofessional and suggests ill intent. I’ve been left in a very vulnerable position. I feel misled and financially exploited. They have not given me any refund, nor attempted to respond any communication, bare in mind expedia also tried contacting them numerous amounts of times. I feel robbed.

Wish the hotel had some more facilities like a gym. Otherwise you can't go wrong booking here