Le Saly Hotel & Hotel Club Les Filaos

Great all-inclusive hotel! Family-friendly and amazing food. I would definitely visit again.

L environnement est top. Les repas bons. La chambre parfaite. Tres bonne experience

Prix trop élevé car pas d évacuation pour les pluies, après le reste très bien malgré le manque au buffet de fromage

It’s a good place and the staff is very welcoming and friendly

When I made a reservation on line they put me in the Le Saly Hotel but I wanted to be in Hotel Club Les Filaos. I asked to be moved as on the website Hotel.com it does not give you a choice of where you want to stay. If they put you in Le Saly hotel, you have to walk 750 steps to get to the dining area! And the room is too small. They moved me after one night. I would stay again. The food is excellent, but there is one person at the front desk Marie who is loud and demanding and not very helpful. you should ask for Moussa for help. He will help you

Really nothing to complain about! Cleanliness staff food location pool beach Everything is excellent, that’s why we will extend our stay

A bit to much all inclusive charter hotel for my liking but the location is fantastic and if you like games and group activities it’s probably a good choice for you

Overall, the property is really nice and clean. Where the service needs to be improved is in the food quality and variety. The meat served was always dried and hard to chew. And more local cuisine wouldn’t hurt. Also, the cleaning ladies must do an effort to be nicer to the customers.

Great place

Le séjour a est bien passé le personnel est gentil mais la bouffe n est ps terrible

l emplacement en general est ideal il est simplement dommage d avoir eu une chambre pres de la station d epuration avec quelques odeurs le petit dejeuner est aussi a parfaire

Peaceful, good location.

Il sont très accueillant aimables gentils vraiment rien na dire respect les clients

Nice place to relax

Property on the beach front was good. There was abit of noise in the evenings loud music. There was no option to book for bed and breakfast. I only managed two meals and one breakfast in my three days of stay. Therefore there should be an option to book bed and breakfast in the expedia.com platform as opposed to full board accomodation.

1st. Reception needs to work on their hospitality. They do not give a warm welcome. I don’t know if it was because my nationality or race. 2nd. The room my husband and I were assigned was infested with bed bugs. This came to our attention at 3am when we were getting bit everywhere. Upon discovery we asked for another room. Was given an option of 5 or 6 different rooms. First room that was right next to ours was being treated for bed bugs (so though Receptionist no knew of this she still put us in the room right next to it). We know this because the room was disheveled and reeked of bed bug treatment spray. The next four or five rooms was not only a downgrade from our original room but also cleanliness was below par. Tired from walking and getting lost in their maze we were going to settle was a partially clean room. But turning on the AC made this loud noise and bad smell. We had our last straw and firmly requested a room of equal or more value like we paid for. Minus the bed bugs, the broken AC, and half cleaned bed and bathroom. Finally was given an adequate room. 3rd. Manager did do its best to rectify the situation the following day. ***SILVER LINING*** 4th. The food was excellent FIVE stars all the way. Everything was clean plates and utensils and eating area. Food staff was even better. Very polite and helpful. 5th. Entertainment staff were great and fun. 6th. Pool and beach area allowed for great relaxation and at times fun games and activities.

When I arrived at the hotel they did not have a room available. I didn't stay there. Now I've been charged.

Thé staff is wonderful…. I mean EVERYONE. zpolite, helpful and attentive to your needs. Property is well kept. I would recommend this property to anyone traveling to the area.

Beddings are great, very bad pillows, room not properly cleaned, bathroom walls are dirty, they need painting.

Convenable. Aucune animation. Autrement beaucoup d’efforts fait du point de vue entretien. Personnel attentif et professionnel.