Risenlak Holiday Resort

From the outside the dining area looks clean but my room was dirty with spiderwebs. I had mentioned the water tank was empty but nothing was done to replace the jug. The room wasn’t cleaned when i mentioned to owner he said only upon request. I had requested 1hr late checkout due to my ride will arrive at 11am but he said no I had to checkout at 10am because a group was coming in , he then cut off power and wifi at 8a I couldn’t take a shower and the heat was unbearable trying to pack with no AC or overhead fan were miserable. When I inquired about no electricity he blamed the government I told him I had texted with other friends staying nearby places and they had electricity. That’s when he cut off wifi before my checkout time at 10am . I later inquired with other people around town they all had electricity! The owner lied ! Do not stay at this place. Website stated restrauant when I inquired about food as this place is in the middle of nowhere , his response was food not prepared. I wasn’t asking for free food but I had to eat and thought there’s a restaurant. I had to walk 2 kilometers to the nearest food place in hot & humid condition. He suggested I can bike but didn’t offered me a bike to ride into town . in fact I like a refund I was a solo female traveling for over 6wks not once was I out of electricity I was not a rowdy person,and being very quiet. I looked and found another place closer to town within 5mins walking distance. I do not recommend this place at all!

Very nice property. Great people. Great price. Nothing around the place but very peaceful

Estupenda habitación, muy nueva y limpia, así como el cuarto de baño. Familia estupenda

I really liked it here. The family running this place are really lovely and helpful. They will put on a curry for you in the evening which is fantastic, and breakfast was great. Location wise, you will need to borrow a bike to see the town and the ruins; the family can help you with that. There is a lot of building work going on at the moment as they are adding an additional two floors, but that didn't detract from the overall experience. If arriving by bus, you will need a tuc tuc to get there as it is a stretch from the centre of town. Facilities are great but remember this is a family run business and not a hotel so don't expect a pool or anything like that. The rooms are very comfortable and the bathroom was fine.

The hotel is newly built and is extremely well designed and fitted out. The room was very comfortable, air conditioning very good, the wet room style bathroom was excellent. The owner and her small staff were very welcoming and friendly. I asked for a vegetarian evening meal when I arrived and was given a fantastic curry. Good advice was given on seeing the Polonnaruwa site. A lovely hotel and very comfortable one night stay.