AJ Hotel Hsinchu

1 min walking distances to high speed rail and train station

Generally was a good stay. Hotel is close to the HSR station.

Room is always clean, breakfast was delicious and friendly staff

客房不是地毯就非常的好，尤其是帶小孩去真的很適合！

高鐵/台鐵六家站就在隔壁，早餐為歐式自助餐，商務最佳選擇

離高鐵站很近，附近都是商場，在這裡渡過悠閒的一個假日

早餐東西不算多但都有到位，雖小卻五臟俱全可以滿意！

停車方便可折抵，尖峰時段電梯難等需要多抓時間避免耽誤

整體體驗很不錯，房間設備有機會再更新更完善的體驗，謝謝

最大的優點就是離高鐵很近。但隔音不太好，設備有點舊。

朝食はサラダが充実してました。

Nice location, nice breakfast.

客房寬敞又乾淨，服務人員態度也都很好，親切又貼心，自助式早餐也很好吃～

I have visited AJ Hotel almost every time I return to Taiwan for an extended stay. However, during this stay, I experienced extremely poor treatment from the restaurant manager. The issue arose simply because I was tired of the restaurant's practice of packing guests into adjacent tables, which resulted in children at the next table making a lot of noise and disrupting my dining experience. I therefore asked the front desk if they could arrange a quieter seating option for my remaining days. The next day at breakfast, the restaurant manager pointed to a table near the entrance, outside the main dining area, indicating that I should sit there. I could not understand how such a high-traffic spot could be considered "quiet." After I refused to sit at the entrance, the manager angrily threw the cutlery from that table into the busing tub. At that point, I was certain that he had attempted to humiliate a guest, failed, and then threw a tantrum. I received no explanation or apology afterward. Later during my stay, Manager Mi-Kao returned from his days off. After fully understanding what had happened, he arranged several remedial measures with a very sincere attitude. Only then did I feel once again that the AJ team truly cares about its guests. Finally, I would like to thank every housekeeper who worked diligently during my stay, the lively and friendly front desk staff, and the young team members and chefs in the restaurant.

我每年回台灣小住的時候幾乎都會選擇造訪AJ。 首先，它的地理位置非常好，就在高鐵的旁邊要轉搭火車到新竹市中心也很方便，再來就是附近的生活機能也很好旁邊有寶雅和星巴克，走路就能到全聯還有小吃街以及7-11。 再來就是飯店的設施維護得很好，客房很乾淨，櫃檯接待人員普遍年輕化，專業又有禮貌，客房附贈的早餐也非常好吃，每天都會更新菜單，而且還有自助洗衣區，對於需要長住的旅客來說非常方便。 我一直很喜歡AJ，但是這次住宿的期間在餐廳用餐時遇到很不愉快的事情，我對於餐廳經理濫用職權羞辱客人的做法感覺非常糟糕，同時也對於一開始反映給管理階層時收到的NPC式回應感到失望。 不過住宿的後期剛好 米高經理休假回來，他在了解事情的始末以後，用極為誠懇的態度安排了許多補救措施，我才又重新感受到AJ團隊對於客人的重視。 祝福AJ各方面越來越好，生意興隆。 最後我想在這裡再次感謝入住期間每一位認真打掃的房務人員、活潑友善的櫃檯接待、以及餐廳裡年輕的團隊成員和廚師。 想起這段旅行我仍然很高興自己選擇了AJ。

整體而言，房間乾淨舒適，鄰近高鐵站，交通方便，但周遭沒有太多商業機能供娛樂和消費，早餐有很大的進步空間，做為以商務客為主的旅宿，希望可以提供免費的咖啡飲料及小點心。

Excellent clean

若能停車優惠不是只能進出一次就更好了

房間乾凈，服務人員態度也不錯，交通很方便，出差商務選擇

Location is good as near to HSR station and normal train station