Avista Hideaway Patong Resort & Spa Phuket - MGallery Collection

ホテルは非常に快適で人も多すぎずよかったです。パトンに行くシャトルバスがもう少しあればなおよし。

It is THE BEST HIDEAWAY resort.

Overall poor service, the room itself had potential but wasn’t fully clean and was a bit dated (for example the shower flooded) the pool had dirty towels everywhere and the buggies never came when we ordered them front desk never answered the phone - good breakfast spread though

poor service attitude of staff

Services was on point, but the swim up pool was not clean. Lots of bugs and the filter was not working. Do not get the swim up pool. Thanks

Excellent service, clean rooms and a great pool

One of the best hotels we have stayed with, that was our 3rd time

This is a beautiful hotel to stay at if you are going to enjoy all the amenities that it offers. We absolutely loved out stay here but we went to patong a lot and island hopping so we did not spend much time at the hotel. If you are planning to relax and stay at the hotel in a quiet area, I would recommend staying here

Staff are friendly and there are two pools that my kids can access! So far we enjoyed the resort and will recommend this resort to our friends! My kids also attended the kid club, although the club is slightly small but the staff are super friendly too!

Although I loved my stay at the Avista hideaway I disliked the fact that the hotel did not offer an option for a late checkout. My flight was not until 11pm and checkout was a noon. Upon asking the front desk to at least stay until 5 or 6pm they told me they were going to be at full capacity and then said I could pay 1000 Baht per hour to keep my room. So basically they had the space if I paid but didn’t if we did not pay?…it was very disappointing to experience this at the end of a good stay.

Clean, beautiful, morning breakfast and 3 pools are beautifuls

Very lovely staff

Magnifique hôtel où tout est parfait. Très bien situé a la fois au calme et pas très loin de Patong. Le personnel est d’une gentillesse incroyable et les piscines et équipements sont superbes. Nous reviendrons sans hésiter. .

Faisal was amazing and also the rest of The staff. Great food and beautiful swimming areas.

If you’re considering a stay at Avista Hideaway, think again! My experience was nothing short of a nightmare. On the very first night, I discovered a blood stain on my bed. Yes, you read that right—BLOOD. When I notified the staff, they took their sweet time, making me wait at least 30 minutes before addressing the issue. Unbelievable! You’d expect a swift response, but it felt like they couldn’t care less about my comfort or safety. As if that wasn’t bad enough, I then faced the most frustrating situation on my last night: no running water for a shower. Imagine being utterly sweaty and uncomfortable, desperately wanting to freshen up after a long day. It was absolutely unbearable! To top it all off, the hotel didn’t even bother to offer any compensation for these atrocious inconveniences. Management needs to act swiftly and take responsibility for their guests’ well-being. Instead, they left me feeling ignored and unvalued. Overall, this so called '5 star luxury resort' is a prime example of neglect and poor service. Save yourself the headache and avoid this place at all costs!

super resort, lux, schoon, prachtige kamers, mooie zwembaden maar vooral super lief en behulpzaam personeel.

Beautiful property

An exceptional experience! Friendly staff, an incredible breakfast buffet, and a Michelin-starred restaurant with breathtaking views. The food and drinks were simply outstanding—absolute perfection!

Very relaxing and close to nature. Friendly staff. Great dining options.

Really great hotel with great staff especially being helpful in anyway Will visit soon again