Mida Grande Resort Phuket

Hotel
7.5
/10
Baik
76 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Racheal
10.0
/ 10
Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Lihat terjemahan
Wayne
10.0
/ 10
Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Lihat terjemahan
Corinna
10.0
/ 10
Everything was perfect! The food was very good and we got an amazing room upgrade! Thank you very much for this!
Lihat terjemahan
Di Kawasan
Lihat Peta
110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang District, Phuket, Thailand, 83110

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
Parkir
Nota: hotel sebelumnya dinamakan MIDA Grande Resort Phuket Mida Grande Resort Phuket terletak di kawasan / bandar Surin. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Penginapan Bersih untuk Perjalanan Tanpa Kerisauan Anda

Nikmati perjalanan anda dengan tenang kerana kesihatan dan keselamatan anda terjamin melalui protokol piawai ini.
CleanAccommodation
Penginapan menerapkan standard kebersihan yang ditetapkan oleh pihak berkuasa negara.Ketahui lebih lanjut
Pembasmian Kuman Yang Kerap
Kakitangan Dilatih dalam Protokol Kesihatan
Pemeriksaan Suhu

Persekitaran Mida Grande Resort Phuket

110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang District, Phuket, Thailand, 83110
Temui Lebih Banyak Tempat
Lobi Mida Grande Resort Phuket
Lobi 2 Mida Grande Resort Phuket

Ketahui Lebih Lanjut Mengenai Mida Grande Resort Phuket

Nota: hotel sebelumnya dinamakan MIDA Grande Resort Phuket

Lokasi


Mida Grande Resort Phuket terletak di kawasan / bandar Surin.

Tentang Mida Grande Resort Phuket

hotel ini ialah tempat yang sesuai bagi pasangan yang inginkan percutian romantis atau tempat berbulan madu. Nikmati malam-malam yang penuh kenangan dengan orang kesayangan anda dengan menginap di Mida Grande Resort Phuket.

Mida Grande Resort Phuket ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Dari acara perniagaan ke majlis korporat, Mida Grande Resort Phuket menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Mida Grande Resort Phuket, sebuah penginapan yang menarik untuk percutian keluarga anda.

Jika anda merancang menginap dalam jangka panjang, penginapan di Mida Grande Resort Phuket ialah pilihan yang tepat bagi anda. Dengan pelbagai kemudahan dan kualiti perkhidmatan yang hebat, tempat penginapan ini pasti membuat anda berasa seperti di rumah.

Pelancongan solo amat menyeronokkan. Berkenaan penginapan, Mida Grande Resort Phuket adalah sesuai bagi anda yang mengutamakan privasi sepanjang penginapan anda.

hotel ini ialah tempat terbaik bagi anda yang inginkan percutian yang tenang dan nyaman, jauh daripada orang ramai.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Mida Grande Resort Phuket adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Mida Grande Resort Phuket.

Semua kemudahan dari Mida Grande Resort Phuket

Kolam Renang Mida Grande Resort Phuket
Kolam Renang
Pusat Kecergasan Mida Grande Resort Phuket
Pusat Kecergasan
Lobi Mida Grande Resort Phuket
Lobi
Luar Bangunan Mida Grande Resort Phuket
Luar Bangunan
Bilik Tidur Mida Grande Resort Phuket
Bilik Tidur

Aktiviti

  • Pusat kecergasan
  • Taman
  • Perpustakaan
  • Kolam renang terbuka
  • Kolam air garam terbuka

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Pengangkutan

  • Shuttle kawasan pantai
  • Parkir valet

Perkhidmatan Hotel

  • Penyambut tetamu 24 jam

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Mida Grande Resort Phuket

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, Parkir
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Bilik tersedia di Mida Grande Resort Phuket
239
Bilangan tingkat di Mida Grande Resort Phuket
5
Fasilitas lain di Mida Grande Resort Phuket
Pusat kecergasan, Taman, Perpustakaan, Kolam renang terbuka, Kolam air garam terbuka

Soalan lazim tentang Mida Grande Resort Phuket

Apa facilities yang tersedia di Mida Grande Resort Phuket?
Berikut facilities yang ada di Mida Grande Resort Phuket seperti Kolam Renang, Meja Depan 24 jam, Parkir. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Mida Grande Resort Phuket?
Masa check-in di Mida Grande Resort Phuket bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Mida Grande Resort Phuket?
Mida Grande Resort Phuket ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Mida Grande Resort Phuket?
Mida Grande Resort Phuket mempunyai 5 tingkat.
Berapakah jumlah bilik yang terdapat di Mida Grande Resort Phuket?
Jumlah keseluruhan bilik di Mida Grande Resort Phuket ialah 239.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Mida Grande Resort Phuket

7.2
Baik
Daripada 64 ulasan
Kebersihan

7.6

Keselesaan Bilik

8.2

Perkhidmatan dan Kemudahan

6.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mida Grande Resort Phuket

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matea F
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Excellent
Racheal
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Corinna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Everything was perfect! The food was very good and we got an amazing room upgrade! Thank you very much for this!
Anthony
10.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
8.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
Tiia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Nice hotel, but unfortunately not worth 5 star rating. Staff overall wasent helpful and polite despite couple stars among them. You extect to jave 5 star service while in 5 star hotel, but no. Room was spacious and ok clean, but when in 5star hotel I would expect more. The balcony pool hasn't got cleaned properly because it was slimy when water has filled in thub. Thub itself couldn't keep water in , so it leaked all the time. Need to fill the thub all the time. We told the housekeeper about the thub but no one came and look to fix it. Breakfast was ok. I would like to have a gluten-free bread available, they only got gf muffins.
Read More
MAHESHKUMAR
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Great
Melissa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Das Hotel wäre super wenn mehr in die Sauberkeit der Zimmer investiert werden würde.
George
10.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 54 minggu yang lalu

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 63 minggu yang lalu

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Mohan-Rajeshkoemar
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

Goed hotel en vriendelijk personeel.
Verified traveler
10.0
/10
Diulas 71 minggu yang lalu

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
2.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
2.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Joseph
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 82 minggu yang lalu

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Mida Grande Resort Phuket

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
7.2
Baik
Daripada 64 ulasan
Kebersihan

7.6

Keselesaan Bilik

8.2

Perkhidmatan dan Kemudahan

6.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mida Grande Resort Phuket

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matea F
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Excellent
Racheal
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Corinna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Everything was perfect! The food was very good and we got an amazing room upgrade! Thank you very much for this!
Anthony
10.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
8.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
Tiia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Nice hotel, but unfortunately not worth 5 star rating. Staff overall wasent helpful and polite despite couple stars among them. You extect to jave 5 star service while in 5 star hotel, but no. Room was spacious and ok clean, but when in 5star hotel I would expect more. The balcony pool hasn't got cleaned properly because it was slimy when water has filled in thub. Thub itself couldn't keep water in , so it leaked all the time. Need to fill the thub all the time. We told the housekeeper about the thub but no one came and look to fix it. Breakfast was ok. I would like to have a gluten-free bread available, they only got gf muffins.
Read More
MAHESHKUMAR
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Great
Melissa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Das Hotel wäre super wenn mehr in die Sauberkeit der Zimmer investiert werden würde.
George
10.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 54 minggu yang lalu

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 63 minggu yang lalu

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Mohan-Rajeshkoemar
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 70 minggu yang lalu

Expedia Group verified review

Goed hotel en vriendelijk personeel.
Verified traveler
10.0
/10
Diulas 71 minggu yang lalu

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
2.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
2.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Joseph
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 82 minggu yang lalu

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Read More
Bilangan ulasan setiap halaman
20
40