Railay Village Resort and Spa

Beautiful Railay beach is a dream. Shopping/ restaurant/ massages/ bars etc all hidden away from the beach in a beautiful street. Hotel was beautiful with perfect amenities

Good location and good food. Staff need to be more attentive as we were in the pool all day and not once did someone come past and clean all the leaves and flowers out the pool. We made a big pile by the end of the day. Also we had a massive dirt patch right out the front out our room which we couldn’t avoid and always brought dirty in the room which could have been cleaned up and we asked several times and we always got it will get done and never did. Room was good but the staff let it down.

Staff was very nice, but the jacuzzi tub did not work (1012), bed was too hard, electricity was spotty (cutoff during afternoon hours a few times, despite us not running anything except the A/C), and it smelled terribly the final night. It had that stagnant/sewage water smell coming from outside the room.

Lugar incrível, funcionários gentis e fica próximo do pier facilitando o deslocamento para os passeios.

Quarto super grande, cama boa, chuveiro bom. A opção da piscina em frente aos quartos é otima. Funcionários atenciosos. Ao lado do hotel tem uma vilinha com restaurantes, bares, mercados e caixa eletrônico. Ótima localização.

Dated resort in a great location on Railay beach. We were offered an early checkin (about 2 hours) which was greatly appreciated. We stayed in the jacuzzi villa type room which was nice and spacious. Despite this, the rooms and very clearly dated and had wear and tear throughout. The AC worked well and the day bed was a nice place to relax while in the room. The resort grounds were lush and there are two pools available to swim. Railay beach is separated in two parts: west side which has the beach and east side which is mangrove. This hotel is located on the west side which was perfect for beach access. The biggest disappointment was the restaurant staff who are very unenthusiastic about their roles and don’t care to provide good customer service. The restaurant is empty while others along the beach were full - it was obvious why this is the case. The resort arranged airport transfers for us, though it was expensive, it was a very seamless experience.

I stayed here with my 2 children aged 13yrs & 10yrs. It was lovely, the pool is very pretty and clean and I felt safe for the entire stay. It is peaceful and tucked away but yet you are right on the beach in the prime location of Railay. There are lots of options for food places and drinks along the beach and down the connecting strip only 5 minutes walk away. The room was a little bit tired which is why I gave a 4 instead of a 5 but everything was clean and the staff were so helpful throughout our stay. I would definitely recommend Railay Village and would happily stay here again. We all loved it.

Absolutely beautiful! Gorgeous grounds and fantastic pool. Friendly staff. The room is a little outdated, but you’re in a beach town and with views like these who wants to spend all the time in the room? Highly recommend, will be back.

Hyggelig og fint hotellkompleks med gode fasiliteter. God frokost og fine rom

Great location and excellent service.

This property is a great value for the money and has an amazing location. It's right next to the longtail boat/water taxi area for Railay beach and a 10 minute walk or less to everywhere else in the area. The rooms could use updating/upgrades, but they are in a gorgeous botanical garden-like setting with multiple pools. Amazing wildlife and ponds can be found around every corner. The grounds stretch almost to the east side of the peninsula and are accessible only to guests. There are many spacious villas with beautiful whirlpool tubs in separate bathing rooms. The air conditioning works well, and there are free beach towels and beach bags for use. The breakfast buffet is about at the standard for Thailand with several decent options. You can sit and eat right on the edge of the beach. Right around the corner is the main walking street with many other food options and shopping.

Sehr saubere und gepflegte Anlage

The hotel itself was better than I expected after reading the latest reviews. Having the pool just in front of the door is super nice for a quick refresh. The beach and landscape itself is stunning! But it’s so overcrowded with tourists that I‘m happy we didn’t stay longer than one night. The breakfast is quite sad. But actually I‘m not sure whether it’s due to poor management or due to the high standards I know from other 4 and 5 star hotels. 😅 There was no real cooked dish (how I know it from other hotels, like Pad Thai, fried rice etc.) but toast, eggs, fruits, plain rice and other basics were available. Coffee machine was maybe even giving the best instant coffee I ever got from a machine. 😉 Rooms were a bit damp but pretty and spacious. Faucets have their best times behind them but… eventually I don’t care too much about that. Staff was nice but maybe not the most competent ones. Don’t mean to insult, they’re probably all lovely people. But I have seen more professional ones before. What I was really missIng though were fumigators in the room. Mosquitoes were the most we experienced so far in Thailand. Sure, jungle! But even more I would expect them by default.

I would recommend Railay Village. Rooms are spacious and nicely set up and appointed. Location is beside walking street. The breakfast isn’t bad but could be better…

pretty rooms and lots of space. The trees around the pool are beautiful but this is not a 4 star hotel. worst service at the hotel reception and restaurant in difficulty. the air conditioning was leaking into the room

We liked our stay, rooms were comfortable

La partie restauration était tout juste moyenne

The property was beautiful and in a great location for access to everything as well as beachfront. The front desk staff and the bell boys and cleaning staff were very friendly and helpful. My only complaints are that some of the dining area staff were not friendly and the chairs in front of our pool front room were always taken so we did not get a chance to enjoy sitting in them.

The area of rooms by the pool were awesome. Very quiet. The only issue not enough lounge chairs. There could be more for people to lay out by the pool. The walk back to the room was beautiful. The people are very friendly. The breakfast in the morning was average. Not a lot of selection. There should have been more fresh fruit. Rooms were very clean. The grounds were also very clean. If staying here, it’s worth paying for the pool rooms.

Very happy with motel