The Pelican Residence and Suite Krabi

All was good. But no WiFi and no washer dryer as advertised. Bed and location good though and the front desk guy went above and beyond getting my deposit back

Great place to stay and relax and very affordable. Highly recommend a deluxe sweet, comes with your own pool. Really close to the beach and loads of great places to eat. Recommend hiring a scooter to get around and experience all beaches close by. Perfect place to catch the sunset with cocktails.

Nat went above and beyond with being extremely helpful. Thank you again for all the extra assistance you did for us. It was greatly appreciated.

While staying at The Pelican I received a very mixed experience. Firstly we organised to be picked up by the hotel from the airport, this did not happen. After landing and collecting our bags at KBV, I messaged the driver to inform him of our arrival and check where he was. After already waiting for an hour in the airport I was informed he would be at least another hour. I decided to cancel and got a taxi for half the price the hotel was charging. Upon arriving the staff was friendly and apologised many times for the inconveniences, just to inform us our room wasn’t ready and we would be staying in another room for the night. It was clear the hotel was under renovation with loud banging and the sound of tools been used consistently occurring during the day. Coupling this with shouting, arguing and ‘banging sounds’ throughout the night from other guests made it hard to relax at times. While other guests being loud isn’t directly a hotel’s fault, when it happens 10/12 nights some accountability should be held. We were also promised a bar, restaurant and room service. Sadly this was not provided. While yes the hotel has the facilities for this, we did not see them open once in the entire duration of our stay. It’s hard to decide if I would recommend this hotel to friends and family. This is a transitional time for the hotel meaning that with time, review of process and some small adjustments this hotels customer satisfaction could improve.

It is a condominium building that is mostly empty. Balcony doors would not lock in the room. Service came to provide a temporary fix during our stay. Staff was very nice.

Location is good. Facilities need to improve.

Great location, nice staff and big apartment. But the hotel needs a renovation to bring it up to a better standard.

Ich liess mich nach der ersten Woche upgrade(n), die Terrasse war zwar kleiner, aber ich hatte einen Privatpool und insgesamt mehr Platz. Ich fühlte mich sehr wohl in „meinem“ Appartement!

Nice staff, very quiet and nice suite appartement

Very nice hotel, staff was really friendly and helpful! Will for sure come back again.

Staff at hotel was dishonest. Luggage was being rummaged. Lost money and items after housekeeping. Price for airport transfer was super expensive.

Vi var där i april 2024. Då var max 20% av hotellet igång. Övriga rum var "övergivna". Vi bodde i ett Ocean view top floor med egen pool. Blev uppgraderade fran 2 till 3 rum. Jättefin lägenhet med stora ytor och 3 badrum! Uteplatsen på taket med stor pool hade utsikt över "hela havet". Helt magiskt. Dock fanns inget soltak, det hade nog ruttnat, vår solsäng var möglig och det fanns inget solskydd. Vi betalade 42000 baht för 4 nätter, det var det värt!

Wirklich wunderschöne Unterkunft. Wir wurden sehr herzlich empfangen und der Service war top. Würden jederzeit wieder dort hin gehen. Der private Pool lohnt sich auf jeden Fall sehr, wunderschön um Abends mit der Familie noch zusammenzusitzen und zu trinken.

I have mixed feelings about this property. The staff were amazing. Very friendly and helpful. My unit was clean and the bed was comfortable. The property itself is in need of a major cash infusion to do necessary repairs to the exteriors of the buildings. I think covid hit this property hard. There was an obvious broken pipe in my building as water was leaking from random places all the time which may have contributed to the sewer smell that came from the kitchen sink. I really hope the property managers can figure things out because it would be a shame to see this once lovely property go to ruin.

It’s dated and could use some TLC but staff was great and walking distance to beach and local food

Huoneet epäsiistit ja paljon olisi kunnostettavaa paikoissa sekä kalusteissa.

Overall i would recommend this place as our room (1401 a block) somehow feels like it was the best one out of the other rooms in that resort. We had the pool by the ocean and what a view it was seeing the sunset at night and chilling by the pool in the dark as it has balcony lights. Pool size was reasonable to swim back and forth. Enough for 3 people comfortably. Room we had was 3 bedrooms so 6 people can stay.. fridge, hob, microwave so can cook. Air conditioning in every room and a bonus is that you can leave it on whilst we was out for the day so nice and chilled when we are back in. Resort had their own pool but we never got round to it as we had our own. Room is clean and spacious with 2 of the rooms having own doors to go out to the pool. Only thing is that if you wanted room to be cleaned then you have to leave the key at the front desk. Car park is free (car is a must to explore that place) Breakfast could be a lot better i feel for being a 4 star as just feels somewhat skimpy in certain things. Having said that i would go back for that room again

Gammelt slidt hotel. Var der for 1 år siden og der er ikke sket forbedringer . Store rum med masse af plads for farmile med børn. Personale er flinke men forstår ikke engelsk. Siger bare ja ja og så sker der ingenting . Der sker ikke meget efter 21.00 I byen. Dejlig strand med fornuftige priser på mad

Bra hotell men lite slitet. En renovering hade suttit bra.

A nice quiet place with a beautiful pool area. We had a roof to pool room, which was very nice. The little beach close by is good, a bit rocky, but lots of excellent beach bars and restaurants with high quality food and drinks. Don´t go here for nightlife. Go to Ao Nang then.