Lighthouse Pointe at Grand Lucayan

The location is wonderful. The beach and the pools are stunning. The facility is clean and very comfortable. It is a perfect blend of indoor and outdoor living. The food was upscale but I would have liked a larger menu with more emphasis on local foods and seafood. The staff are super friendly, helpful and accommodating. I would highly recommend coming here to unwind and relax. Enjoy!!

I love this place

Professional service was excellent

No room service ; delay room cleaning service

The hotel is in need of some TLC. A lot of people in my group had constant AC issues in their rooms.The staff was amazing. Very accommodating.

Off season so very quiet. Beautiful sandy beach. Friendly staff. Short walk to market area.

the food options were not great. they were also not open as published the schedule was somewhat haphazard

Quiet and quaint!!

On the day of arrival the air conditioner would not get below 75 degrees. Our neighbor advised that her kids had to be moved from the same room for the same reason, yet they put us there anyway. After the first night, they upgraded us to a room with an ocean view and a working air conditioner. Things went smoothly for rest of the trip!

We had a pleasant, comfortable stay.

Clean rooms, extremely friendly staff, nice quite beach. Super expensive food and drinks, $10 for a double espresso?!?!

My stay started well. My room was ready early, so I was able to begin relaxing early. Staff were friendly + helpful. Rooms could use an upgrade, but it's still a quaint property

Spacious quality rooms.Friendly staff.

I desperately wanted to love our stay at the property as we visited many years ago on a day pass and it was beautiful. We are empathetic and understanding of the fact that the hurricane damaged the property. Outside of the absolutely gorgeous view by the pool and beach, this property is lacking what we were looking for. We did not purchase all inclusive (thank god), the food and drink options were minimal and subpar quality. Most of the resort is shut down and there are many electrical hazards all over the property. When we visited the Prop Club we were the only two people there. It was sad, apocalyptic. Lack of entertainment - we found overselves leaving the resort constantly for food and something to do. The worst was the room. We had to empty a dehumidifier several times a day. Another electrical hazard, an improperly rated light fixture above the shower. The room smelled of must and mildew and the bed and pillows were hard as a rock. I honestly couldn't wait to leave. Some of the workers (our bellman and concierge) were wonderful, others seemed annoyed to serve us. I highly suggest you heed caution when reading 10 star reviews on this site or otherwise. The pictures online are very misleading and dont depict current conditions or availability of activities and food. I hope the resort can turn it around when they are purchased by a new owner, so much opportunity here.

Its location was perfect

Great stop over spot for our bone fishing trip. While hotel is dated, the pool and beach are wonderful, both made up for any dated accommodations. Wish there were more nice food choices but Flying Fish was a nice close by restaurant.

This was my 2nd time staying at this property, but this time the location is showing a bit of its age. The staff were just as friendly as I remember, so I am glad that didn’t change. My room had several issues, all resolved. - the towels were musty, like they had been in the room too long - the lampshade was broken - the A/C didn’t work, and it took 3 days to fix I opted to not purchase the “all inclusive” package this time around, as I wanted to explore food options off site. Was a great decision on my part.

The problem was with Expedia. I got there and they had no record of my reservation. Had to go direct thru the hotel instead.

Great service

My door would close , I had roaches in my room and someone came to spray while we were in the room sleeping . Security was hostile . It was the worst trip of my life