Big A Motel

Guy was cool at the front desk he allowed me to check in an hour early

Helpful and polite staff

It was a nice room, the only thing I didn't agree with was the $75 charge to switch from a king size bed to 2 Queen size beds. They also need to put more than 2 towels and 2 washcloths in the room. They should also provide hand towels. Had to use wash cloth to dry hands after washing. I think they need to put a little shelf in the shower to put your soap, shampoo on. Had to set it on the shower floor. I felt the owners were friendly. I'd stay there again . I'd recommend it to family and friends. Convenient location. All in all a good clean place to stay.

Staff was great to work with my disabilities however the floor was dirty and my partner and I struggled to sleep due to loud noises in and around the property.

Los aires acondicionados son muy viejos y hacen mucho ruido y expulsan mal olor

No surprises. Place has definitely seen better days, but it was reasonably comfortable and clean. The mattresses were a little on the hard side (for me), but they were in good shape. The bathroom was clean. The bathroom fan was very loud. The room heater made the place a comfortable temperature but with a consistent rattling noise. Our room had no lamps, just one oddly-colored light in the middle of the ceiling. Plenty of damage to the walls and ceiling, and the floor was pretty dirty. The fridge and microwave worked, and our room had a dining room table against one way — which was odd, but quite convenient for putting our things down. For the price (at the location), I’d definitely stay there again.

To sum it up in simple terms, the place is disgusting. The bathroom was dirty and had hair from more than one person left all around the room. The chair/couch had questionable stains for a black light and the bed squeezed like a rusty wheel with the slightest movement. The housekeeper looked dirty and sat on the stairs for hours smoking outside my room. The staff is unfriendly and charged me $84 to check in 4 hours early. The nightly rate was $88 😡.

Pillow sheets had blood stains , furniture outdated , bathroom tub super nasty & there was birds flying on the top floor over your head when you walk by.

We had to book in a pinch. The room was cleaned but felt dirty because of the old amd worn furniture. My daughter cried because it was “scary”. No way any of us would shower in that shower!

It was pretty noisy you could hear neighbors doing stuff and hear cars on the streets

Last minute stay in the Santa Ana area, and we chose this place. Room was ok but the bed was hard and there wasn’t enough towels. No bath tub stopper either.

We booked 4 rooms for a special event and everything was convenient

I love it

This property is not up to par. It’s upper hot in the rooms and ac barely worked and even switched rooms. Had to just check out 3 hours after I got there because the room was unbearable.

Good experience

The rooms and property were very clean

I was not bother and was well pleased.

Was an amazing stay and will be staying out there again when we come back for vacation again. The maids were amazing at handling some lady that was attacking us verbally for no reason. Was very clean and quiet. The room set up was amazing

Great service

The guy at the desk wasn’t very friendly and my room was gross! Omg, I’ve never been in a room that felt this dirty and uncomfortable. The bedding was thin and I decided to sleep in my clothes to stay warm and protect myself from whatever may be on the sheets. The chairs in my room had stains and holes. The walls were dirty and the shower was so bad I decided to skip it. Would NOT recommend.