Casa Azul Hotel Blu JFK

I requested a non smoking room. They put me in a smoking room. There are not proper sheets on the bed. There is plumbing problem, the toilets don't flush properly. I had to leave 2 days early due to conditions.

The only positives from this place is that the bed was soft, it had blackout curtains and was fairly quiet. Otherwise this place is nasty- not clean, dirty towels, disgusting floors, things are broken, it’s a place that is worn and tired. Hope to never have to stay there again.

If the hotel fixed some minor details, such as the alarm beeping, and fire alarms, provided better towels (stained and full of holes), provided a ledge or shelf in the shower for soaps and shampoo it would be 4 stars out of 5. Hotel was a smoking hotel that provided smoking rooms on the 2nd floor...but our room on the 1st floor had a heavy smoke smell. The hotel smelled heavily of weed, both inside and out. The common area wasn't very friendly. Only provided 2 chairs. The service was not good. We asked for towels several times and never got them. I was charged for an extra person even though the room slept 4. In general, if you just need a place to sleep, it's fine but feel for the price should have been better. We did not encounter any danger, but the vibe given off by the security of their hotel check in area tells a story that there has been issues in the past.

This was a last resort stay for a few hours of sleep due to a weather delay of our flight. Staff ignored us at check in, just chatted away while I stood there. Whole building was run down and disgusting. Room smelled like pot and cigarettes.

The front desk has bulletproof glass, the hall and room has a very strong weed smell. I walked in and right out. Horrible! This place is a motel not a hotel.

Worst hotel I ever stayed everything stinks and dirty

Very nice and clean

Definitely not safe, you feel like something bad can happen to you in that place, too scary

excellent staff

Clean room good service

This property is the worst place that I have ever stay in my life. The property was very dirty. I asked for a non smoking suite room the room smells like smoke. The difference between a regular room and a suite is a microwave. I ask for a refund to get a regular room they said they can't refund the money. bathroom was dirty the towels was dirty. The bathroom was overflowing feces was coming back up. When call the front desk the receptionist was giving me an attitude. The came with plunger to unclog the toilet they cleaned the floor with the towels they gave us to use and left the dirty towels in there. I had to go downstairs to ask them to send someone to mop and clean the floor and the lady that work the morning shift today was so rude. I wouldn't recommend this place to nobody. That's was a terrible experience.

I like everything.

Is was good

Price

Good value

I could not stay because the room was dirty, stinky. I left 5 minutes after and I asked for a new room but the whole place was very, very bad.

Convenient

Was going to stay there just overnight since we were seeing a concert close by at the ubs arena, checked into our room, the tv was already on, some lights didnt work, toilet was running, ended up just getting ready there and leaving to drive home after the concert, super creepy

This place cost me $280 for the night it reminds me more of a by the hour motel. They put lipstick on a pig the outside looks nice the inside is seedy, unclean, loud and they allow smoking. I wouldn’t sleep under the comforter that’s how strongly I felt about the lack of cleanliness.

The only decent part is the entrance but the rooms were terrible.