Extended Stay America Suites Chicago Schaumburg Conv Center

Hi

One of the things I didn't like was that the bed had a plastic mattress cover that was loud and uncomfortable. It is built for the long stay in mind because I'm used to a coffee machine in the room with coffee which there was not. What I did like was the large refridgerator because I had a few friends over one night since I was from California and visiting with Chicago friends. Thatwas the whole reason I got the suite size room. Also, the room description said sleeper sofa but there was not one there when I got there. The girls said they would put one in the next day but then they said they didn't have one but I could mover rooms, which was inconvenient to pack everything up again and move. I don't usually give poor reviews but thought you should know.

Check in at 3pm,room not ready till 4:20,strange moldy smell in the room, bed sheets full of hair, had to ask for fresh sheets. 5 mins after we checked in, a cleaning staff member entered our room without knocking saying: okay ,okey. He went to the bathroom : okey ,spray, no spray( apparently looking for his missing cleaning supply. The room must have been flooded recently because water was coming out of the seams of the floor in the kitchen area when we stepped on it. Luckily it was only one night trip.

Close to everything. Just an older property.

The bathroom was dirty.. and the beds were slippery.. and it smelled like cigarettes.. the room 145.. and 332..

had to wait 39 min for a room i reserved. 3 pm check in. any credit i could get for the inconviece?

Bathtub was dirty....had hair in it..bed appeared to be similar to a pull out bed (but a stand alone), power outlets didnt work, TV said "no signal" and the entire facility smelled like curry.

Stains in the sheets, smelled funny and roaches in the room .

Just ok - nothing to write home about. Thin sheets , thin walls , cabinets falling apart and it’s just an old property and run down but location is good

Decent for the price paid $68 for 1 night shower ok roomy room ac good, great fridge, bed terrible!! But otherwise good for the price for 1 night..

We saw a roach

The room and bathroom were dirty, the room smelled, dirty bathtub

Nice quiet hotel, safe area

It was quiet and by place u can go to.i didnt like going there and had to pay a deposit for damages when it was not in the online writing when u paid for it.then one stef was getting Rode and then u go in room and there was alot of damages in room so i took pics

Very foul odor on entire Floor

Nice location

Pudieran darle mejor mantenimiento

When I reached there at 12:30 am the front desk person tried to check me in took $55 deposit and turned around and told me that my reservation has been cancelled by the system as no show as I came after midnight, so why in the first place she took $55 deposit when I was going to be turned down, then she said she can’t reimburse my deposit as the system is going through night audit, a big nightmare

The rooms seem clean, but between the roaches and no cook ware or cups for a room with a kitchen. There is no real breakfast, just hot water, coffee and some snack bars that isn’t breakfast

It seems like the hotel is a section 8 living quarters, no cleaning service, no trash pickup and the bed is just a mattress on a medal frame