Extended Stay America Suites Syracuse Dewitt

The room has a nice set up and a full size fridge which would be a bonus if I had been staying a few days. You just have to ask for everything - shampoo, dishes, etc. I was there fair week and they were NOT stocked for breakfast at all - no cream for coffee or lids for cups or food available except a couple of prepackaged muffins. The desk staff could not have cared less. When I asked about the 'Breakfast Included' just told me 'yeah. An order has been placed for stuff. It should be here tomorrow.'

It was easy to go to right off of Carrie Circle.

Room was not ready, even at 5pm. Floors were wet. Window won't shut completely

First off, I could tell the room was not cleaned properly prior to check in. The refrigerator had a half a case of beer in it. That right there tells me housekeeping did a half ass job. The floors were filthy. Hardwood floors? Really? Never stayed in a hotel with hardwood floors. The other residents ( I understand that it is used as a boarding hotel now) were walking around like they owned the place. I know it legal but the nasty stench of marijuana was everywhere. The bathtub had a leaky faucet. The "grab and go breakfast” was an absolute joke. A few bags of instant oatmeal and a few breakfast bars? No fruit? No plastic utensils for the oatmeal? All around, I was not pleased at all about our one night stay. If I was in town more than one night, I would have gone elsewhere. I really hope this is not what a typical night at you hotel is like. Management should be ashamed of themselves.

Dirty place, smelly, not smoking room smells like smoking. 8:30 am breakfast was gone. Never back to this place. Dirty room and dirty pillows. Shower spreading all over. Terrible experience!

The floor was dirty needed cleaned.

We got here at almost 2am, basically slept woke up and left. So wasn’t bad for one night. However, I wouldn’t choose to stay here again. It was very rundown. Walking down the hallway there were various smells, including cigarettes smoke and garbage. The room was very old and dingy. I turned the shower on and the shower head was facing the outside of the tub, therefore soaking the floor. The free breakfast was coffee, hot chocolate (with only coffee mate, no milk), oatmeal packets, pre packaged muffins and nutri grain bars. So I wouldn’t exactly count on the free breakfast if that’s a deciding factor in booking here.

Ok

Staff was amazing. The hotel was full of sloppy full- time residents and the odor of Marijuana was strong.

We checked into the room. The room they gave us had a broken tv, the wall was falling apart, the mirror in the bathroom was ripped off the wall and set on the bathroom floor. Then they gave us another room and when we tried cooking the burner wouldn’t even cook pasta so we threw all the food away because we couldn’t cook it plus when we pulled the sheets back there was blood on the sheets. This is unacceptable and unsanitary. They didn’t have another room to give us so we were told that all they could do is give us a clean set of sheets and a 9.27 refund apparently because we had to stay the night there because everything else around was sold out. When I reached out to get a refund the manager told me that that’s all they could do even though we went through all of that trouble.

service d'accueil excellent

Woof. If you like the scent of cat pee and cigarettes, this is the hotel for you! The room was damp. You have to keep your shoes on as the carpet is damp. I think people live in the parking lot? I wouldn’t recommend staying here ever.

This Extended Stay is very comfortable. The rooms are spacious and it is great to have a kitchen with a large refrigerator and stove. The bed was very comfortable and the linens were clean, freash and white. The hotel employees were friendly and helpful. Thank you!

Pas cher, personnels courtois, chambre relativement propre.

I’ve been here before but this was gross. Cigarette burns in the furniture. Cockroaches. No trash can. No shampoo or conditioner. The shower had mold. The remote was filthy. Really really gross.

The refrigerator was not cleaned out. Strong pot smell in hall. Abandoned cars in parking lot. Included breakfast was protein bar and coffee.

My room had no sheets and even though I requested them I never got them. Both nights nothing but pillows. Two cars got broken into the first night I was there. They charged a 100 dollar deposit and when I checked out they said it will take a week to return it and if I don’t see it to call them back. Hotel is being used as low income housing. Tenants were nice but staff seemed uncaring. If you are a traveler please avoid.

Bed a bugs in it & sheets had poop on them

The property had a bad smell, the floor was dirty, and there was no breakfast as specified. Total disgust.

Property has roaches and other guests are to loud