Fairfield Inn & Suites Fort Worth/Fossil Creek

(+) Breakfast was great! (-) some kind of dried sludge on carpet in room and, even though I pre-paid, they said I owed 0.18 to check out.

The swimming pool was closed I booked this one because it has a swimming pool and the elevator was down

Property definitely showed wear and tear. Nothing remarkable, but was convenient and at a good price.

I like the 2 bed option and that it was clean and quiet

Clean

I paid a lot for a nice stay at a hotel that is supposed to have an elevator and the elevator wasn’t working during my trip and had to climb stairs in a hot stairwell

The stay was good but our room with the King size bed with sofa pull out was not available. We had to take a double and couldnt get a refund for the difference due to booking with a 3rd party.

Everything was good except the pool was closed the entire stay.

The staff was great! And the area seemed decent & safe.

Good facility and location. Excellent staff and overall service. Unfortunately the following were broken: elevator, ice machine on floor, and pool. Also TV service stopped halfway through stay.

The elevator was broken and we were on the 2nd floor, ice machine didn't work, we didn't get house keeping till the last day we were there. they only had two luggage carts in the hotel but it didn't do any good cause the elevators were broken. Overall I don't think we will be staying here anymore.

Everything was great except for the elevator was down the duration of our stay which was kind of a bummer walking up and down 3 flights of stairs

Great hotel

Frint deak person was fairly new and needed a lot of help. She was very nice and understanding though. Elevator was broke so she put us in a room on 1st floor and which had a large stain in the floor, then there was rust un the tub and it looked pretty dirty. She tried to move us to another room , but it was too gar for us to walk with my handicap mother. She tried her best!

Good place to stay in.

Likes: The breakfast was good and the room I was staying in was comfortable and the AC was working. Dislikes: The elevator was not working and there were no available rooms on the first floor. I was traveling with a preschooler and I had to carry my bags and a sleepy child up a flight of stairs. The swimming pool was not open. Myself and my grandson were looking forward to swimming in the pool. The AC was not working in the common areas and breakfast room. Upon check out and having to make two trips of carrying bags to the car, it was very hot with no A/C. The first floor ice machine was not working. I was traveling with a small cooler that I left in the car and wanted to fill it with more ice and with the ice machine being out, I had to carry it up the stairs and down and around the hallway to the 2nd floor ice machine, fill it up and back down the stairs and out to my car. All this with no A/C working and a preschooler in tow. Overall, I was very disappointed with my stay.

This facility was old and dated. Elevator was out of order for the last 2 days of my stay and was Inconvenient. My bathroom tub needed to be upgraded.

The first floor from what I gathered is trash. Our room was very run down especially for a marriot property. The enamel in tub was worn down and if I don’t want to shower in it, I’m for sure not bathing my kids in it. The bathroom was dirty. There was a cockroach and the AC was loud. The carpet was damp and the pool was not working (although we got different answers from different employees) We refunded the stay because it was bad. They need to do repairs before letting people stay in the rooms. The employees were mostly? helpful.

The room smelled like mold/mildew. I told the front desk and she said housekeeping would go and spray something in the room the next morning. There were ants all over the place, on the window, the desk/dresser, in the bathroom. We found one on my daughters bag after we left. Carpets were stained. Trash was in the stairwells. The elevator was slow. Really the smell in the room was the worst. It really smelled like if you spill a whole bunch of water and don't clean it up promptly. Customer service was fine and the staff was friendly.

Dirty and very outdated Room was full of ants and cockroach on the floor ...