Fairfield Inn & Suites New York Queens/Fresh Meadows

The entire staff and property were top notch! We truly enjoyed that. The area surrounding the property is very noisy.

Very helpful staff, nice breakfast area

Great bed and pillows, great shower, only downside on the breakfast was they'd run out of waffle batter before we got there - which was well before breakfast service closed.

The worst from Marriot it could be .. no house keeping at all and the front desk made a mess while Checking with the payment …

Very nice staff

An Asian girl at the front desk was nasty

Clean, quiet rooms but had some weird quirks. At check-in I was silently handed my key, no spiel about check-out, wifi, breakfast, etc. When I called later to ask about wifi I was directed to an external support line. A/C in the rooms was on a programmed schedule so after a while it would revert to the schedule until you noticed it and put it back where you wanted it. There was a restaurant but it only seemed to be open during breakfast. There was a work center but it was in the lobby and involved a standing desk and two arm chairs. People did use the arm chairs with laptops balanced on their laps, but it didn't look very comfortable. I was going to use the breakfast area to work but they put all the chairs up when it's not breakfast hours so it didn't seem like they wanted anyone sitting there at other times of day. There was a laundry rooom but no detergent, either at the front desk or for sale in the little convenience store. Nor did either place offer any common hotel items such as ear plugs. It was a decent hotel except that it felt like every time I tried to do something it didn't quite go how I expected.

Rooms are very small and front desk services almost non existent.

The hotel was fine -- Hotels.com was horrible. We reserved and paid for a suite; when we arrived the hotel told us that Hotels.com had booked a double room and that there were no suites still available. We tried contacting Hotels.com but late on a Friday afternoon we could not reach a human being to try to straighten the confusion out. We would book the hotel again; we have serious concerns about using Hotels.com again.

We like everything here

Extremely small rooms and customer service is under par. You have to requested 24 before you can get your room cleaned- which is ridiculous rules. No exist lobby area and extremely small front desk.

It was a decent stay

Very pleasant stay. Must do it again soon.

Todo excelente, el desayuno normal.

Quick check in, valet parking is convenient, clean areas

The television didn’t work all night or morning.

Great stay

Clean

Nothing

Very friendly and Nice Staff