Hampton Inn and Suites Fort Worth-Fossil Creek

When I turned back bedding a brown object was under sheets which stained side of sheets as it fell to floor. It was nasty and gross. When I went over to phone in room to call front desk the phone was broken. I walked to front desk with photo of sheets and the brown object in a kleenex. They put me in my another room. They were unwilling to refund because of “policy”. Non refundable policy. So it wasn’t about me the customer and making things right, it was about policy. Very disappponting and I will not be staying there ever again.

Will stay here again!

We love the location and this hotel. The room itself has plenty of space and parking is great. Unfortunately the last 2 visits at this hotel, the conditions could be better. The lights on the mirror over the vanity were out making it difficulty to get ready, and the iron was not working. Last visit, we found socks under the ottoman's from a previous guest.

I stayed at this same hotel in August 2024 for a teacher planning weekend. It was a great experience. So when I was looking to book another teacher planning weekend, I easily chose it again. Big mistake. The first night (Thursday) was fine. No issues. Saturday - I woke up looking forward to breakfast as Hampton always has a good breakfast. Instead I found oatmeal that was mostly water and ice cold (they never turned on the crockpot for it) and sausage bites that were rancid. That afternoon and until well after 1am, I could hear every person stomping above me and every person talking in the rooms next to me. The walls are paper thin. I tried to go to the hotel pool/hot tub Friday night and was disgusted to see how filthy the hot tub was, so I told management and they closed it. But ew! Saturday was not much better for breakfast and still very noisy throughout the day. I will say the breakfast Sunday was back to the usual Hampton quality - no rancid meat (same type they had served on Friday), oatmeal that was actually cooked, etc. However if you're looking for variety for breakfast, this isn't it. Other than the meat changing, they served the same potatoes and eggs every single day. I like this Hampton for the location and the large desk in the suite so I have room to work, but in the future, I think I'll look for somewhere else to stay.

comfortable bed

Friendly staff, good breakfast, nice rooms - very comfortable and clean.

The hotel is clean, the staff is great, but it's *noisy*. Every footstep in the hall, or the rooms above, was loud. It was really hard to sleep. The walls are simply too thin.

The a/c in our room was insufficient for the size of the room so it stayed a bit on the warmer side.

The staff was great, room was clean and comfortable. The breakfast was good too!

Every time we stay here, there is excellent service, free breakfast, everything is clean!

Friendly staff. Good breakfast and easy parking

Friendly staff. Will come back!

Very nice front desk staff. Loved the pool and hot tub. Good breakfast.

Friendly staff and the location is safe

We switched hotels from another hotel where we had a bad experience and this hotel was seriously the best! Soooo accommodating and helpful! The front desk people were amazing and helpful!

The staff were very accommodating and sweet! Definitely will come back

Amazing staff!

It was very good and I felt very welcomed by the front desk staff check in was easy and so was check out definitely will be back with me and my family

Overall, I did enjoy staying at this hotel. My room was spacious and housekeeping came every day to make my bed and tidy up my room and bathroom. I think we should have a microwave on every floor just for convenience overall great place to stay.

Rooms smells bad, half of the devices/ things didn’t work for example hair dryer, light, toilet flush