Hilton Albany

Came from New Jersey for a comedy show. Drove 3 1/2 hrs to find our room dusty, light bulbs out, and poor cleanliness. I had to go around with a wash cloth and wipe down all the tables/phone/fridge because it was caked in dust. I spent over 300$ for this room and to come in to a dirty room and light bulbs out is highly disappointing. Will not be staying here again

Paid Parking but free parking in the street on the weekend.

Great place to stay

Good

Outside of the pool which was FREEZING everything was great.

Horrible I will never stay there

The rooms was dirty so was the elevator

Very friendly and helpful staff!

Older property. Toilet was a bit off, and took a while for it to flush. Shower was cramped. Was only there for work so didn’t have the opportunity to checkout the bar/dining area. I did like how kind the staff was

Great

I do not like the hotel room had no heat and they gave us a space heater I am a Hilton homers member and it was not excepted with regard to my rate was over charged bathrooms paint was pealing off the ceiling and the toilet bowl was cracked the cabinet for the refrigerator was off the hinge

The staff was very rude from the front desk girl that checked us all in to the bar staff who were very rude to us when we came back from the game as we were promised food til midnight by the woman who booked off our group of rooms at 1030 we were told no to food. Ended up doordashing some crappy pizza. Went to ask for a refill of my water and the guy rolled his eyes at me (after I had already bought a drink I just wanted more water) the woman at breakfast wasn't very pleasnt either. The morning hostess was super nice though. The beds were super comfy though but room could use a deep cleaning and updating.

Very dirty. Mold in bathroom

Bar was nice

It was good

Business trip and the hotel was in a central location and close to all. I walked away from the bar as I was trying to order and the delay was too much to get the bartender’s attention. There was no order

We stayed here for a concert at mvp arena and it looked like they put us in a room they were trying to fix up in 5 mins toilet paper holder broken water damage in bathroom due to no ventilation ceiling cracking

It's a nice venue, close to everything important!

Checking in took 30 minutes with one guest ahead of me. Was promised a roll away and did not get one, my child slept on the floor, no offer to accommodate with a second room. Stairs do not go to lobby, stop at second floor and then outside. Elevators were a nightmare, waited 15 minutes to get to the 10th floor. No option for stairs until you got to floor two. Wasn’t told there was a parking fee until a deduction from our account two days later. $15 for breakfast!! Breakfast should be included at these rates. Limited evening dining in the area. Husband fixed the toilet seat. Flickering lightbulbs. Used hair rubber bands in room.Room was like a sauna unless the window was open, in February. Will not stay again. Reached out to Hilton and filed a case. No reply yet.