Hilton Omaha

We enjoyed our time at the hotel.

Nice stay

Great hotel in a great location!

Everything was great

Close to ballpark. Room very clean & nice & quiet. Really enjoyed it there.

The two rooms I reserved were not prepared for occupancy when I arrived at 3:00 pm. Although not a Hilton issue, the noise level of outside music revelry made my bed vibrate and I was unable to go to sleep until 1:30 am on the two nights of my stay. I appreciated the personableness and helpfulness of staff. Location of the Hotel was super regarding my plans for the stay.

First off customer service amazing. I walked in looking and feeling homeless, they treated me like any other person who walks in the doors. Can’t say enough how clean it was. Room was beautiful. Even with a College World Series crowd it was still easy to get the help I needed.

Booked this hotel because it was close to our concert. Only thing didnt like was the pillows were super flat.

Property is nice and accommodating. Price is way to high though. The wait at the check-in desk was lengthy. The food options are limited and with the price it should include breakfast

Great hotel all around.

Didn’t Ike paying so much for parking, and coming in on the night of a concert meant there was no space in lot reserved for guests

Everything was great. Except the ac in my room didn’t seem to go lower. It was working, but it stayed at 68 when I turned it to 65

Pool is so loud the Hot tub is useless for relaxing - being better prepared for out of town guests coming in during major events (parking, check in) not sure if the whole town was graduating at the convention center or what but it was impossible to get to the hotel and park.

This hotel was so-so and seemed expensive given the lack of amenities. It’s a good 10-15 minute walk from the downtown. The pool was too small for the property and was full of kids. We had to ask for more towels (4 of us in a room and we only got 3) two days in a row. Parking ramp was also too small and there were many people having trouble in their big GMC trucks.

Loved the restaurant and Bar options in the lobby as well as the coffee shop with snacks. I also loved the quick checkout via text and key drop box on our way out. The only thing I would change is that the hotel guests had to pay for parking & that I wish there would’ve been an all night store in the lobby for snacks and drinks since lots of quick options close and there’s nothing quick within walking distance

Great and clean

Staff was very friendly and it’s a great location for seeing shows or going to the zoo!

There were several events that evening in Omaha. When we showed up to our hotel, the parking garage was full. There was an attendant telling us that they were full and we were told we could valet at a discounted rate. Seems not right as we selected this hotel to the proximity of the concert we were going to. Once we were inside checking in we received a little bit of attitude from the front desk when i mentioned it was unfair that we could not park at the hotel. The clerk told me it was first come first serve and i was welcome to park across the street for a fee. If we wanted to park at the venue and pay then i would have picked another hotel that was cheaper to not have to deal with this. We ended up valeting our vehicle and did not receive a discounted rate like we were told. This is in Omaha, there are always events going on so we were not happy with the lack of preparedness from the hotel staff that day. The hotel room was great and comfortable.

The staff at the front desks were amazing at helping us with issues we had booking the room!

We had a handicap accessible room, so the shower was walk in. My husband took a quick shower (less than 3 minutes) and the entire bathroom floor was covered in standing water. There was no way to keep the water in the shower area, it just flowed straight out and pooled. We had to use all our towels to soak up the mess, called the front desk 3 times (2pm, 630pm and 1130pm) requesting towels and explaining what happened. FINALLY got towels at 11:45pm