Holiday Inn Express & Suites ORLANDO-OCOEE EAST by IHG, an IHG Hotel

Overall, I had a good experience. From the moment we entered the hotel, we were pleased with the overall condition of the property. The receptionist was professional and welcoming. The room was clean, spacious, and everything looked either brand new or well maintained. The beds were comfortable, and the AC worked as expected. The room also had a microwave and a small sink, which were convenient. The only downside was that the fridge did not work. There was plenty of parking, and the hotel offered free breakfast, although we didn’t use it. In general, it’s a nice hotel at a good price. The surrounding area isn’t great, but it’s not too bad either.

What I really like was the staff friendly approach and how knowledgeable she was. The room was super clean and they have my favorite hotel body wash and shampoo.

I always have a great stay when i stay at this location. The rooms are always so clean, the breakfast is great. Definitely staying again

Sashane was wonderful, very accomodating and helpful.

Nothing unique but overall a very good stay.

Amazing for one night very comfortable and clean

I checked in only to find out that if you dont pay for your room upfront and wait until you get there. They do not hold a room for you. This is something Expedia needs to disclose to its customers. However, the front desk was able to find me a room. It was clean and updated. It had a mini fridge, microwave, and kcup coffe maker. Only compliant was the shower pressure. It was not the best. Overall it was a great stay.

Check in was a nightmare. It definitely felt like they weren’t equipped to handle the amount of people attending a local kpop concert. The staff did their best. Check out was a breeze. Everything else was wonderful.

Nice

First key giving to me didn't work. instead of fixing that they changed rooms. Elevator was not working, the other never had indication if it was coming to you. Entering room- was really dark and could not see well, and the temp was set at 79. really hot and took awhile to cool.

GREAT BED FREINDLY STAFF

members were so nice

Great and convenient

All excellent

All good

Thank you for everything!

We have stayed at this hotel every time we have been in Orlando. It used to be an excellent stay, but as this visit the bath shower floor was so slippery that I almost fell a couple times. The breakfast used to be excellent. But this time it was down right awful. Instead of the attendant was no other way to explain it but lazy. The food selection was cold the small blueberry muffins were half frozen. The apples were brown when you bit into them. Needless to say I’m afraid that was my last visit to holiday in express on Orlando. I truly hope some one from your office would randomly check in to see what I’m talking about. By the way it used to be a crowded breakfast. This time there was only 3 or 4 people at any time. That alone should tell you something. We’ll have a good day.

I had a great stay

Simple hotel but very good price

This is a very comfortable and clean facility but is located in a very difficult to reac area without any amenities within walking distance.