Holiday Inn Express & Suites PIGEON FORGE/NEAR DOLLYWOOD by IHG, an IHG Hotel

It was good in every way! Quiet, very clean, great breakfast, great service! Very pleased!

This is my 2nd time staying here - it was great nice hotel friendly staff and good breakfast! I would stay again!!

Very well kept establishment. Enjoyed our stay.

Hotel stay was great overall, beds were pretty comfortable. Enjoyed the indoor & outdoor pools & the hot tub. Staff was friendly. Really liked that they have a little snack area in the lobby that offers different foods and drinks and also free popcorn.

In general holiday inn hotels are very good choice but this property in specific needs some renovation and needs to switch on the AC in the coridors

Great pools and close to everything

The breakfast was pretty good. The bed was a little worn out. Probably time to replace mattress and boxsprings. They only had like 2 luggage carts for the whole place which was very inconvenient. The rooms were really clean. Overall it was nice. Just a few upgrades will make it great.

Clean, spacious, quiet and overall a great stay close by to restaurants, attractions and shopping.

Room was clean and comfortable house keeping came everyday very friendly only issue was the pillows they just squished down flat . Breakfast was good everything hot and good

Clean, conveniently located, friendly staff, nice price

Horrible stay. Needs complete updating. My bed had a sinking hole in it. Maintenance said we can turn the bed around for you. I said then my son would be sleeping in the whole. Just trash. We waited several times for items when it came to Breakfast. Tables were uneven. Clean pool though.

I stayed at this hotel because of its proximity to Dollywood. The breakfast was delicious, the pool was refreshing, and the hot tub felt good after walking around the theme park. Highly recommend this hotel.

The bed was comfortable and the room was clean. It’s in a convenient location to the attractions and dinning.

Hotel was very clean and bright, appeared to be freshly renovated. Check in and checkout was fast and efficient. I would recommend the check in going full digital but that was the only improvement in efficiency that I notice during my one night stay.

I did not get the room I had reserved took the discount for a regular room but it was still disappointing. These are great hotel chains but this location did not impress me, maybe the hot breakfast did. The website I used to reserve the room is false? It states you will be charged when you arrive at the property but that wasnt the case this hotel tried to charge my card 12 hours before hand, it was a shame it was declined or "red flagged" as a possible fraudulent charge I mean I used the card no problem in my state but when it tried to pay 5 states away I guess they didnt buy that to well. I have to wonder if I allowed my card to be charged before hand would I got the room I reserved? I just didnt feel as relaxed as I do when at Holiday Express and I used them evertime we go out of area.

Good service. Juices at breakfast was too sweet

Great cinnamon rolls. Nice bed.

Great staff. Restroom needed a place for washcloth, soap and shampoo.

Had a good visit.

Wasn’t happy about the room above us the person got in hot tub about 10:15 pm and it ran for about 45 minutes, then next nite about the same time ran for 30 minutes, then the next morning they were in it at 6:00. The evening times we were awake but Saturday morning was awakened by the noise, they are very noisy