Holiday Inn Express & Suites PUEBLO NORTH by IHG, an IHG Hotel

Clean very friendly staff!!!!

The staff was very friendly especially the person in charge of the breakfast. I always enjoy interacting with her and ahe makes my morning. However I had a hard time sleeping because my asthma was acting up bad and i didnt understand why until I noticed the chair in the room among my clothes that had a horrible amount of animal hair, as you can see. My kids both have eczema as well and super itchy. Turns out we were put on a pet floor and we didnt have any pets.It was so bad i noticed hair in the bed from me walking around on the floor. Also the pool was closed and we had no idea until we arrived and they said because the maintenance had a emergency but anothe worker actually informed us later that it was due to the ph levels not passing.This was disappointing because we had a plan to swim with the kids and hang out at the hotel.if you plan on staying with out pets and bad asthma or allergies ensure you dont get the second floor.The lady gave us a drink to apologize which was nice however didnt really make up for my rough night. In the past its been so great and i was very disappointed this time around.

It was nice and clean.

Super easy checkin, clean room, and quiet.

The breakast lady is spectacular. . Would stay again

We always have an amazing stay especially because of Ms Helen. The dining room and breakfast is so clean and delicious. She brings a sweet positive attitude to work every day. She’s a keeper!

Our dogs were welcomed and everyone was friendly

I love it Enjoy the free breakfast

We were very happy with everything. Beds were comfortable and very clean staff was very helpful and very friendly.

The lady serving breakfast was amazing! She made us feel like family. We'll definitely be back because of her.

Location

Friendly staff

Very pet friendly

The lady working the breakfast area was definitely amazing!

I've stayed here several times and the hotel is always well maintained. The staff are very friendly and professional. The breakfast host is amazing and she makes it a point to speak with each guest and assist them. It is definitely the best option in town and much better than the new Avid that opened recently, which has major staffing issues.

We had a noisy room next to an elevator and lots of kids running down the halls late at night. The cable didn’t work in the room so we couldn’t watch TV. We put in a request to have someone check it out and no one came. The staff was friendly and the room was clean.

Beautiful room and property!

Staff was very sweet and accommodating! One of the best hotel breakfasts around with lots of options. The lady working the breakfast was very friendly! Good part of town with lots of well known restaurants around. There’s also a Walmart that is on the same street! We had a great view with the mountains off in the distance!

Understaffed and old

Staff were very kind! Rooms very spacious!