Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20 by IHG

The staff was excellent!!! So was the room!!!!

This hotel has rooms with heart shaped tubs for two. They provide bubble bath, towels, and all the shower supplies right on the edge of the tub. The tub even has its own light above it that changes light colors through all the wave spectrums. This hotel also has a coffee machine for the morning that grinds the beans and then brews your coffee. This is to go with a delicious breakfast. Check-in and check-out were a breeze and the mattress and pillows on the bed were so comfortable. The coffee machine in the room had tons of options along with all the extras. This hotel is right by lots of dining options and is convenient to Globe Life Field. I just can't recommend it enough.

Landscape

We were there because a family member passed away. The room was comfortable, service great, breakfast fantastic. Great variety. Only complaint we could not find the desk clerk at checkout We had to wait a good 15 minutes until one of the other guest had to ask the breakfast staff person to find him.

I loved to stay in this hotel for it’s cleanliness and comfortable rooms. My mother and I are very peaky with cleanliness, but this place really met our expectations. Would definitely stay again if needed. Worth the price.

Very clean and relaxing

Very nice property

Most comfortable room & bed of any hotel I've stayed at. The breakfast was hot & delicious. I would definitely go there again.was hotand delicios .

Then men at the front desk were so kind and accommodating to us! The hotel was clean and smelled fresh as soon as we walked in.

Everything was nice

The service was excellent very helpful. Very convenient and walking distance to many stores.

The bed was soft, the staff was friendly, the insadental deposit was ridiculous.

Very quiet and cly

I would definitely recommend this hotel 100%.

Everything was very nice

Good place to stay, they have breakfast in the morning it was good the pool was open movies across the street I will stay again. We had a nice time!!

I usually like to stay in the Holiday Inn express, but I was disappointed in a lot of things. It was kind of not as as good as the normal holiday and expresses I stay in. And when I went to the pool, it was filled with leaves and all kinds of stuff it wasn’t Very nice. I mean the water was warm to the touch of the toe what there wasn’t even a screen that I could take to try to clean out all the debris and stuff that was in the pool, which was not good. I couldn’t dry my stuff because it was an old washer and dryer and you needed quarters to put in it and in today’s day and people don’t carry quarters with them and I couldn’t get quarters from anybody. There was a a place for me to put garbage for food that I ordered to eat out. I do have to say, though that the people who work here were very nice and tried to accommodate me as much as they could so that was very nice. The shade in my room didn’t go down all the way and I needed to get to sleep while it was still daylight out, so that was very difficult. It only went down 3/4 of the way. Next time I come in Dallas, I would definitely not think about staying at this Holiday Inn express because it doesn’t match the other Holiday Inn express is where I usually stay. One more thing when I want to get my breakfast and I went to have the oatmeal there was an cinnamon sugar to put in the oatmeal, and I want to shake it in the whole thing dumped into my oatmeal. That wasn’t very fun at all. And then I wanted just the plain pork sausag

The room we were put in the tub didn’t drain , even with the shower on the water still came out of the faucet and little to none out of the actual shower, the phone was broken and the tv didn’t work . I will say when I called and told them about the room they changed my room immediately so the staff was great. It’s just this hotel really needs remodeling .

They have a 5 star breakfast on-site

The staff was very courteous and friendly. We had a great stay!