Quality Inn & Suites Round Rock - Austin North

Buena estancia

I payed for breakfast included all they had was Walmart yogurt and plain bread to toast. Unreal

Staff was very helpful and pleasant.

It’s September in Texas. It’s still hot. Pool was closed. No business center and I was given a handicap room with no tub and not to mention the breakfast. There was no fruit no pastries just cereal and a waffle machine kind of subpar not what I expected.

This the first hotel that I have ever been to that has a temper-pedic mattress and it was awesome. It was spacious. The only problem I had was with the floor, it seemed like one floor board was coming up. I would stay there again.

Great staff

Will return

Clean and simple

Excelente

A

I made reservations weeks in advance. The day before we where about to go on our trip they called saying they had to give us a king size bed. My reservations was 2 beds to begin with. I get 2 beds for a reason my granddaughter is a wild sleeper. We where going to pull out the couch so she could just sleep on that until i saw 2 big roaches water bugs whatever u want to call them decided not too. When we stay for multiple nights its for comfort and breakfast. We stayed 3 days and they had the same breakfast waffles and cereal! Im not a child so over all the pool was clean so that was a pluss even when it was only open once when we where there. We wont be staying there again just wasnt for us.

A Young man named Christian is very professional, i have some issues with my co. Reservation he solves all,, thank you Christian

Great customer service from the lady at the front desk

Love the area so close to food and movies didn't have to drive so much

I like that everything was near by didn't have to do so much driving food, and movies so close.

Starting from calling the Hotel to confirm some things about my reservation I was greeted by LaDonna. She was kind and very professional from the start. She assisted me and made sure that before my arrival that I could call back and confirm that my reservation was just the way that I needed it to be. At the arrival of check-in I was greeted by someone else who was also very kind and professional, he made sure that he told me about all of the perks that came along with my reservation. Upon checking out I received nothing but professionalism I appreciated the kindness.

It was a good and comfortable stay

service

Everything was great

Receptionist when we checked in had negative attitude and body language. Felt like we interrupted them. Motel room had bad smell, chairs inside the pool.