Residence Inn by Marriott Upper Marlboro Joint Base Andrews

I was put in a room underneath a known special needs person and awakened at 5am to horrible noises. We thought someone was being assaulted. We called front desk. Hotel did nothing to help situation.

The property, the area, everything was quiet. Staff was good. I really enjoyed my stay.

Great stay!

Great stay

Staff was very friendly and the facilities were very clean and in great condition. Room was spacious.

Great place to stay peaceful

I like the friendly staff. The rooms are gorgeous feels like your at home instead of a hotel

My stay overall was just OK. I wasn’t really comfortable with the bed and the pillows were lousy. I thought it was ridiculous that we had to pay $10 for parking on the outside parking lot where security really was not there mining car attendance 24 hours.

The room was a good size, the kitchen cabinets were falling apart. The staff was excellent

My family and I came to this hotel and immediately was hit with a charge for parking $25. And the listing it said there was parking, but it didn’t mention that I had to pay for it. There was no microwave in the room. We had food that we wanted to heat up there was only on the first floor. How does marriot have their name on this hotel. Very unprofessional staff not to mention at 9:30 in the morning a cleaning lady tried entering the room which scared me and my husband who were sleeping trying to enter first and then knocked after the third time trying to get in. Luckily my husband went to the door. He didn’t open it but asked why are they trying to enter at 9:30 in the morning when checkout is at 11 which I found very unsafe and creepy. Luckily, I had the stopper on so she couldn’t get in. I will never be back at this hotel again and I don’t recommend it for anyone to come. It’s overpriced, unprofessional, and unsafe to me

everything was excellent except staff are not friendly

Door was broken, had to fight with it to close it (deadbolt problem). Air conditioner sounded like a freight train, so bad it shook the walls. Other guests were complaining it was the same for their rooms. Pool was dirty with no pool towels, then was closed on a Saturday almost all day and still closed Sunday because someone complained it was dirty, but they had nobody onsite that could clean it all weekend. Had no waffles 2/4 days and the rest of breakfast was poorly stocked other than the yogurt and oatmeal toppings which had a nice variety. Basketball court right outside rooms was super loud (bouncing ball) and hotel allowed people to play and whoop and hollar until past midnight despite multiple complaints that their quiet hours were not being enforced, multiple nights. Large groups of peole were allowed to gather and party, until past midnight, even on Easter Eve. Answer was that they informed security, but it went on for hours. Didn't have enough room towels for my family at the desk, either. Tv locked up constantly, unwatchable.Rooms were a nice size but this hotel is a disaster.

Nice staff easy check in property clean breakfast could've been better not too many options just eggs oatmeal & waffles

Overall the hotel was lovely but the swimming pool was filthy with a white layer of something constantly on top of the pool along with an abundance of black curly hairs…really quite unpleasant. Was told upon checking that there would be a one off parking charge of $10 but have since found out that this is charged per day which was not explained to me at any point. Staff were lovely, room was large and clean, with the location being great for lots of restaurants. Only a 10 min drive to Six Flags as well.

If the are going to charge my card for an additional $200 that I can not get back for 5-7 bussiness days for incidentals then things that are broken should be charged and fixed to the people that broke them. Like a chair that the leather was ripped or the falling toilet paper holder or the missing door hanger. Another fun fact, they charge $10 for GARAGE PARKING an you park in their uncovered parking lot. Another small issue, if you are going to have a self serve waffle station, please have at least 2 waffle makers. Our family waited in line for over 30 minutes and the had to get out of line because we had to leave. Will not be waisting my money here again.

10/10 would stay here again!

Our stay at the Residence Inn in Upper Marlboro was perfect for our family of five. We booked a two-room suite, which provided plenty of space and comfort. The kitchenette was well-equipped with an almost full-sized refrigerator, dishwasher, microwave, and stove, though we didn’t use it much since the hotel offered a delicious breakfast each morning. The breakfast included a hot entrée, oatmeal, and a make-your-own waffle station, which was a great start to our days. The sleeping arrangements worked out perfectly, with enough beds for everyone and a fold-out couch for our youngest son. The hotel was very clean, and the employees were exceptionally friendly. My kids loved the indoor swimming pool, and we felt safe in the area, which is new and well-developed. The location was also convenient, with an Aldi, Chick-fil-A, and other shops within walking distance. One of the best parts was the easy access to Washington, D.C. The hotel is just 12 minutes from the Metro station, where we parked for a reasonable $4.50 per day. Taking the subway into the city and back was affordable at less than $13 per person. Overall, this hotel was an excellent choice for our family, and I would highly recommend it to others. We’ll definitely be looking for similar Residence Inn Suites for our next vacation!

The staff were very nice and helpful. I love staying here!

Excellent price and very friendly employees

Key cards was not working properly staff had to open our room door every time we left was a big headache