Residence Inn Seattle South/Tukwila

🙂

Clean rooms with plenty of space. Staff was super friendly. The breakfast options were great and eating area was spacious. Would stay here again.

Super convenient. Close to SeaTac airport, shopping, and light rail station.

This property was an absolute nightmare. I chatted with Expedia the moment we checked in because the room was atrocious. The bed was broken, the floor uneven, a small floor AC unit was duct taped to the window, and the room was dark and musty. The expedia agent tried to call the hotel but could do nothing because the hotel manager was not working that day. After a rude hotel employee “helped us,” it was just a nightmare. They wouldn't let us cancel so they moved us to another room that was only slightly better. Please take this hotel off of your offerings. I book a lot of trips through you guys but this was unacceptable. Any assistance or advice you can offer would be greatly appreciated. Warmly, Alanna

The Residence Inn/Tukwila was the perfect place for our visit to Seattle. The room was spacious, with all the amenities of home. The perfect place for us on the back-end of our visit to Olympic National Park, and relatively convenient to all the sites we planned to see in Seattle. Would definitely recommend this property for your next visit to Seattle.

Very comfortable and a great set up. The front desk was very friendly and helpful. The only thing that was negative was the additional charge for parking. I don't like paying for my stay and then when I arrive there's an additional charge for parking. Just put it in the total charged for the room.

The staff were wonderful—very polite and attentive. There was a minor issue with the shower draining slowly, but they came right away to fix it. The only downside was a slight smell of marijuana in the room. Aside from that, my stay was amazing. The room was clean, breakfast was top-tier, and overall I had a great experience.

Loved it

Great breakfast and overall ok hotel. Stay on the top floor because the bottom was noisy.

For my first time in Seattle Residence in was perfect

Our stay was great! The bed was comfy, it was super quiet, and very clean!

Very convenient for soccer tourney. Great location and easy to get to shopping, dining etc.

After a 12-hour flight, I was shocked by how rudely I was treated by Nikki Chapilliquen, the Assistant General Manager. Despite having a confirmed reservation, she told me they were fully sold out and made no effort to verify my booking. Only after I insisted did she start backpedaling—yet still offered no help, no courtesy, and no empathy, even as I stood there with my 9-year-old son. More disturbingly, she made hostile remarks about another group of Asian guests and seemed to lump me in with them based solely on appearance. Even after I clarified I wasn’t with them, she remained combative and cold. When I later called from outside—where she couldn’t see me—a different staff member immediately found my reservation and got me a room. That says it all. Nikki repeatedly threw around her title in an intimidating way, and even circled our room later in her vehicle, which made my son and me feel watched and deeply uncomfortable. Every other staff member was kind and professional. Nikki Chapilliquen was the outlier—and a glaring one. Management should seriously evaluate whether she is fit to represent this property.

Ruido constante desde la planta superior durante las noches. No se realizó la limpieza diaria de la habitación; al preguntar, me dijeron que solo se hace cada 3 días, algo que nunca se comunicó previamente. El hotel está visiblemente deteriorado, con instalaciones viejas, lejos de lo que se muestra en las fotos promocionales. El personal en recepción fue poco empático y no me brindó ayuda alguna cuando pedí aclaración sobre los cobros. Incluso me negaron los datos del gerente o responsable.

The property is ok, but the room was smelly and we couldn’t check in until after 5 pm.

Thank you April at the front desk. You are simply the best.

Very nice property and staff

Very convenient in location, morning breakfast was excellent, staff very friendly

Bugs in room, unclean shower, rude staff

Exterior is less than inviting. Room smelled like smoke. I use a c-pap but not last night. Of else i would be smelling for a week every night.