Rodeway Inn Waterford - New London

Convenient location, recently updated rooms, spacious

Was really nice

This Hotel was absolutely perfect!! Was nervous with some bad reviews, but just checking in you could tell how clean and well kept the place is. Our room was clean and spacious, we had a clogged sink, and called front desk. They showed up 3 min later and fixed the problem immediatly!! Through the night our toilet clogged, which was bad, but all in all, it was a great stay. They were friendly and prompt with fixing our sink. I would highly recommend staying here, great place!!!!

Good

Better than expected! Loved that the room had a fridge and microwave. Didn’t use the pool but it looked great. Room was nice and clean. Would stay again!

I found the staff very friendly and accommodating. I had to communicate with them a few times before I checked in and they were extremely helpful. The room itself was very clean but a little outdated. The beds were surprisingly comfortable. The pool was beautiful. All in all, a great place to stay for a great price. Quiet and we all felt very safe.

Very well kept

Pool and great customer service

Wonderful stay!

This was a great place to stay for a night and made it a lot cheaper to get to Mohegan sun. The pool was lovely!! Nice early morning dip. I would just say please get more pool umbrellas and pave a way to the pool with the lawn mower or sand/rocks. Owners very friendly, thank you!

Very nice place to stay. Clean rooms. Quiet. Comfortable sleeping.

I drove past it several times at first because it didn't look open. The pastries, coffee and orange juice were a nice offer, but the pastries were pathetic, better bought in grocery store (where they could have been bought).

Office staff was not the friendliest Room is old and dated Dead bugs in the carpet Refrigerator was broken when we walked in Sheets on one bed were not clean Had to dispute the $50 for incidentals on my credit card Tried to talk to customer service, but he hung up on us twice instead of texting the number he said we needed to call Do not stay here!

Rent og pænt - lyse værelser og dejlig pool

We checked in late and the woman was friendly enough although hard to understand. The room was spacious and comfortable for the most part. Surprised by the kitchenette. The bathroom was clean but very small and one side of the bed if you roll out of just right your in the bathroom.

We got a room on the first floor and found parking right in front of the room. The room was very functional with full kitchen and comfortable beds.

The hotel was very convenient for going to Mohegan Sun for an event. The room was large and clean and the beds were the MOST comfortable beds. Room had everything you'd need, including the microwave, fridge, working AC, and extra pillows and blankets. Only down side (which was not really an issue) is that the vanity was made so big that it's RIGHT next to the toilet and so it was a little squished to use it. Wish the pool had been open since it was gorgeous out!

I booked and paid for 2 rooms because my cousin and I were arriving at different times. The office staff was unclear on the reservation saying it was only in my name then finally figured it out. She was difficult to understand not speaking clearly nor loud enough to hear over the blaring loud tv and AC unit. After I checked in I wanted to make sure all my cousin needs to do was check in with her ID since I’d already taken care of the room fees and $50 damage deposit. She confirmed that she would just need to check in. We stayed in upper level rooms. The parking behind the building was sketchy at best, it was much nicer in the front. The stairways were dirty and dark and full of flies as was the landing where the rooms were to the point that when we opened the door to the room flies got inside! There were only 2 towels in the bathroom and a musty smell inside with a ratty looking chair that did not look inviting to sit on. The day after we got home I got a text from my cousin asking if they charged me for both rooms because they charged her a $50 charge and a $200 charge. After confirming that I did get charged the rate for both rooms, I sent a message to the hotel demanding they refund her that fee. My cousin also called the hotel where they informed her that the $200 charge was not the room rate fee. They charged her because they are accusing her of smoking in the room. She argued that was not the case but tgey refused to listen. This is outrageous! Travelers beware!

Nice clean basic rooms bathroom could use updating

Average room..i liked that it was clean