Sleep Inn & Suites Ronks - Lancaster Area

Good place to stay

The pool area and fitness room were

Bathroom needs plumbing work to shower, had mold. Bed okay

The hotel was very clean. The people at the front desk were helpful and very pleasant. It was close to stores as well as food locations.

Our stay was good! All was good quiet and room service was good! Just needs a bit of an upgrade! Would def stay again !!

This sleep inn is highly recommened hand held shower head perfect staff are super freindly had a computer problem and manager Richard Hart helped me. All I can say is this place is a GREAT hotel.

The property was dirty and the rooms smelled musty and moldy. Terrible experience.

The overall hotel was a good value, but the breakfast buffet was poor. There was something spoiled with the waffle batter, and there were very few other selections to choose from.

Room was extremely musty. The air conditioner did little to remove the odor. No ventilation in the bathroom. The worst part was NO WI FI. None Of their unsecured networks connected to the internet. And the front desk person offered on solution. Never again!!!!

Room smelled like Mildew

The bedsheet has stained and kind of smells same with the pillows. Stained and smelly

The staff (including the general manager) were hostile, disrespectful and unfriendly. I had no WiFi at the hotel and informed the staff about this several times, but they did not believe it was the hotel’s responsibility to provide the customer with WiFi access although it is on the list of services/items provided by the hotel. The shower fixture made intermittent loud noises while being used and the pool water needed to be cleaned. I would not recommend this hotel to anyone. I ended up ending my hotel stay early and had no problems at the new hotel.

Room felt damp

Upon arrival, the front desk staff was friendly and welcoming, and check-in was smooth. However, when I entered my room, I immediately noticed a strong moldy smell. After inspecting the room, I saw visible mold above the window and the air felt damp and moist. The bedsheets also appeared dirty, but when I requested new sheets, the staff did respond and changed them promptly. Since I was traveling with my family, I checked their rooms as well, only to find that they were in a similar condition. It was disappointing to see that this was not just an issue with one room, but a general problem throughout. Thankfully, we were only staying for one night, and there was plenty to do in the area, so we spent most of our time out of the rooms. While the location is great, the cleanliness and air quality in the rooms definitely need improvement.

They keep the door open to the pool area open which makes the rooms on that floor very humid and smell like chlorine.

Dirty

Very welcoming and quiet I would tecommend

The pool was terrible . They had no filter on cloudy and a film on top with bug and other thing other wise a nice clean stay

First room we got was too warm, a/c not working right on a 99 degree day! Luckily they had another room avaliable and let us move. Bed and pillows were very comfortable. Great location. Would stay here again,

very nice