Staybridge Suites Columbia, an IHG Hotel

Room was not ready at checkin time. Front desk could not tell us how long it would be to be able to get in our room.

Comfortable and very clean room. Couldn’t use outdoor space because of rain but it was very inviting. My room location requests were honored. Very friendly front desk staff.

The staff went out of their way to make us comfortable

didnt like the fact that the pool and hot tub were out of order and it wasnt posted on the site that it was under repair. we would have went somewhere else to stay. espesaly seeing there was no price discount for this.

Staff friendly. Good breakfast variety. Bed not comfortable and was to high off the floor (husband is 6ft tall and wasn't easy for him either) Dishes dirty, the ice cube basket in the freezer was dirty, towel had hair on it and mirrors were all dirty- streaked.

We didn’t stay there. I followed the riles for refund on Expedia. I also called the hotel. Nobody from Hotel or Expedia was responsive, even though I requested cancellation online and spoke with hotel -all prior to the 6pm cancellation the day before, as specified at booking time. The hotel answered and said. I’ll note that you are not coming, but you will have to deal with Expedia. The Expedia online booking cue just said, …”this may take a few minutes…” and after waiting two hours…no response. When I called Expedia, they claimed the hotel would not answer the phone. I followed all procedure and also spoke with both Expedia and the property. We did not stay at the hotel, nor will we ever consider it again. Your system doesn’t work. I need a refund!

It was a last minute thing with my son and some friends getting caught up in a winter storm about 2 hours away from home when visiting a friend in college. Staybridge worked with us on making sure he could check in and all that. He's 19 now and it's a good learning experience for him as well. Great job everyone. We were pretty worried here at home.

Good

The breakfast and social hour was great as we didn't need to go out and eat and the food was good. There was a problem with an unruly guest but they took care of it and that can't be helped.

Although they were extremely short staffed the team was amazing. We waited about 45 minutes until the room was ready (@ 5PM). Our room was very clean and comfy.

Our stay was great. We were there for a funeral and needed to rest for the night to get back on the road to head to SC

I left them a glowing Google review already, but this place is fantastic! The food that Jesse makes is extremely good, the rooms were spacious and included a kitchenette, and the bed was the most comfortable bed I've ever slept in during a hotel stay- and I've stayed in tons of hotels over the past 30 years taking multiple flights a year! I don't know why I never booked a room at a Staybridge before, but I will absolutely be doing it again, especially at this location!

I liked that it was off the main road, so it was quiet. The floor we stayed on smelled like smoke and the pool area was not clean.

Check in was great, gave us early checkin as soon as we arrived. Room was spacious and very comfortable.

I have stayed here several times, with my grandkids, and by myself have always enjoyed the suites the roomyness the beds are top notch, i slept so well. The kitchen is well stocked. They doing alot of upgrades so thats a plus. In rooms, the dining area and renovating the pool and hot tub its going to be real nice. I am a big fan of Staybridge hotels and the one in Columbia Mo sure is a pleasures and a great place to stay. Oh food is excellant the cooks are very good and go above and beyond. If your in the area and need a good place to stay. I give this place a 10

The pool was down and I was not notified. The trash was in the hall for 3 days and never removed. The tiles in the hallways were covered with sticky matter that was never cleaned. I have stayed there multiple times and never had house cleaning been this wsy

Super clean, awesome staff, very welcoming environment

Convenient, clean, friendly staff, and pleasant stay.

Pool was drained

Loved our room and the fireplace in our living room.