The Azure Hotel

Staff was friendly but not very knowledgeable about the area. They didnt know where the tram out front went and what stops were available. The bathtub in my room had a couple of rust spots where the ceramic was chipped out, otherwise the room was clean. I scheduled for a late checkout at noon and the house keeping staff attempted to enter my room at 11:20. Not a fan of the invasion of privacy. Im not sure if there was a communication error or whoever helped me extend the checkout at the front desk didnt put it in the system.

Nice place at a reasonable price.

Room was large and very comfortable

The Azure met my basic requirements of safety for me and my vehicle, quietness day and night and my basic needs of a working shower and air conditioner. Also, it's conveniently located on Mesa's Main St. where all the happening places are. I would definitely stay here again!

It was our anniversary and everything was supposed to go off without a hitch unfortunately when I returned to our room I noticed a bed bug climbing on the wall i immediately checked out told them the problem show them the bed bug even took pictures the staff told me that they had had a dog in my room just a week before yeah it says no pets we tried to get a refund and somehow they lied about us when we checked out about everything to do with that bed bug so I believe that they have bed bug issues and they are not taking care of them it was the worst day ever for an anniversary and I've called and called and they keep giving me the runaround but not giving me a refund for my money so I suggest not staying at the Azure unless you want bed bugs in your home

Would definitely stay again!!

Excellent in all ways, Mesa,AZ. is great.

The staff were excellent and rooms are clean. I definitely will stay there again when I visit

Great hotel to stay at. Its affordable and really nice.

I’ve called and spoke to front desk on recorded call. Was told shows reservation was canceled and no reports of damage or misuse of room yet the money for the daily fee AND the $100 deposit is no longer in pending status! Which means they asked me to leave AND STILL CHARGED ME ON TOP OF KEEPING THE DEPOSIT- and this is all over my service dog being left 20 feet down the hall at 6 am when I decided to try to very sub par continental breakfast where I was approached AGAIN and complained at over then frankly just not being pet friendly- I almost was going to say ok I’ll leave once I see the refund but instead took the high road packed I’m CLEANED UP and I mean trash in the trash can towels all piled on the floor except the towels I put in the cleaning cart that were wet from the shower over flowing onto the floor which I reported and explain I need a couple more cause those towel are wet on now in the cart .. I left 15 min before check out time and left the room CLEAN yet you still charged me for the room and deposit. This isn’t a threat unless the hotel wants to turn it into one but my brother-in-law is an attorney here in the state of Arizona and it is actually illegal for you to charge a customer for a room. They did not stay in especially if you canceled their reservation. And I know you don’t have pictures of any damage of the room because I left the room, taking my own pictures, knowing that this might happen to simply because of this experience that I had with your staff

Clean, quiet and affordabile. Highly recommended if you need to stay in the East Valley, but are on a budget

This place is ran by disgusting old females who just love to b*tch and complain about anything they can possibly b*tch about. They just kicked me out because I was respectful and didn’t bring my service dog to the food area and let him stay in the room. They start accusing me of him not really being a service dog, when I go to extend a day cause I came down with strep throat they KICK ME OUT. I most likely got sick staying here I was fine until day after arrival. Save and protect your self and health and AVOID THIS PLACE AT ALL COST

The room was clean, however did find a big bug and put it in the trash.

Good for price

Like the size of the room.

Front desk staff very unprofessional Internet, nonexistent dial up

Nice place. Not expensive. On the alight Rail line.

Other than the initial check-in in which didn't seem as friendly as I anticipated, it went well. The person who checked me in eventually opened up and said hi/bye as I passed by. Everything else was great 👍. I will be returning.

Great room and bathroom. Staff was helpful and the area was quiet with easy parking!

They made us feel welcome and assisted us with what we needed