The Brooklyn

The rugs are sticky, the phone doesn’t work, the shower handles are broken. The sink pipes leaks onto the counter…. This place is terrible.

The Brooklyn is a fine hotel. The staff was helpful and attentive. The

The hotel is OK but IN a run down area of Bed Stiy. Lots of little places to eat but only a few are appealing (like little coffee shop around corner called Furman’s, very nice). Subway access is close.Our hall way floor was sticky and the carpet in our room made the bottom of my feet dirty. The bed was clean and comfortable but the pillows had seen better days. The staff was quickly responsive when we asked for help with TV and for more bottled water. I did notice that the reception desk was surrounded by there thckk security plastic. I understood the reason for this when I saw an irate, yelling guest complaining about his room not being what he paid for as the bed was broken. I think we lucked out with our room.

Though the room was tidy, there were some dust on top of the tea maker and other electronics. The refrigerator in the room was barely able to maintain a cold temperature, the ice cream we placed in the freezer portion got soft and was partially melted. The bathroom had a giant sliding door that looked nice but seemed like it needed some maintenance as it took a lot of effort to open and close. The rooms weren't properly sound insulated as you can hear conversations held by pedestrians outside window and you were able to hear activity in the hallways.

Dirty common areas, with storage & utility closets spilling out into the hallway. Elevator felt completely unsafe and the inspection log read “Cease Use” at the most recent entry. Street entrance was unclean and felt unsafe after hours. The hotel room itself seemed fine enough, but the furniture was damaged and light fixtures were loose or broken.

My family always stays here whenever we overnight in Brooklyn. The rooms are clean and well-maintained, and street parking is convenient right outside the hotel.

didn't like that it didn't look anything like the pics, hallways was too small, wanted to put us in a room in basement with no window (never ever had a hotel do that) too high price for what the hotel looked like, neighborhood wasn't safe ended up going into new jersey area to get a nice hotel for the same price or cheaper. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. no place to park your car, it was run down, the pic of front of hotel outside was cropped to where you couldn't see the whole front of building which when you pulled up was old, run down and bad looking

Very accommodating with an early check in. Nice comfortable beds with quality linens in modern clean room. Nice new large televisions.

If you are looking for a quick place to stop for the night this is it.

The room we were in needed some repairs. Also room service (like garbage removal) needed to be requested.

Clean, but did not like the neighbourhood.

It was fine.

The hotel is located in a food desert and not easy to access

Hello didn't like that i had to wait 2hours to get my room when i called to make the check in at 11 am and didn' get in my room till 9:pm i don't think that is right at all for me or any body if they paid their money up front i drove 5HOIURS to get to NY and i wus very very out of it and got my room LATE

Checkin wasnt ready until 4pm. Room was dirty, had rubbish from previous guests, fridge full of old food and trash under the drawers in the bedroom. The lady at front desk was extremely rude.

The listing on Expedia has this property at 3.4/5. This is deceiving as the hotel is in shambles. I was given a room that hadn’t begun cleaning yet, and after going back to the lobby to get another room, I was given access to room 412. The staff assured me it was clean, before going up the elevator that sounded like it could fail at any moment. The second room appeared to have been clean like they said, but it was still in poor condition. The door lock/latch was missing 3 of the 4 screws holding it on (signs of a previous break in.) The towels were stained, and the window’s rolling shades were torn and ripped. Shortly after arriving in the room I decided I was going to attempt a nap since I was tired from my travels, but before I could get in the bed, I felt something wet under my bare foot right next to the bed by the window. It was HUMAN FECES. We immediately packed our things and left the room. The hotel staff said I had to contact Expedia to try and get a refund since the booking period had already started. After a phone call to Expedia in the hotel lobby, the man at the front desk said that he had spoken with his boss and they were going to issue the refund. No money has been returned to me and the booking was canceled 5 days ago. Through email, Expedia offered a $78 credit for my $623.75 booking. That is not a full refund. Why is this hotel listed on Expedia at all? The way The Brooklyn operates is shameful, and no one should book Expedia for their travels.

What I like is how nice os the staff and the rooms are very clean.

Staff was a little rude

Hbs

No sofa chair as described in the listing, second, the elevator broke and we had to take stairs to 4th floor with intent and young children.