The Lodge at Healdsburg tapestry Collection by Hilton

Outstanding staff, pleasant, professional

The Architectural design is something I’ve never seen.

This is our 2nd time at the Lodge. Great location, yet removed from the busy Healdsburg Square area

Sweet

The place doesn't look particularly special from the street view. But who cares, the interior and especially the rooms are fantastic.

Great staff, location, room was close to the bar and lobby. Would stay again

Great midweek stay.

Very cute hotel tucked away in a small but charming town that was near many cities. We were passing through and decided to stay overnight. We had dinner at one of the restaurants that stayed open past 9 pm in the plaza. This was one of our places on our trip.

The property is a bit rundown. The location is convenient, but I will avoid it unless there are no other options in the area.

Nice staff, quick check in process. The hot tub and sauna were a great bonus after a long day.

No tienen personal suficiente lo cual hace incómoda la experiencia

Our room was very comfortable and we loved the fireplace. Had a great stay at this hotel which turned out to be great value compared to other CA wine country hotels. And Healdsburg was lovely.

Clean property

Love our room and balcony. Amazing value for the cost.

Great lodge, very welcoming and clean

I recently stayed at this hotel, and unfortunately, my experience was intimidating and scary. My wife and I encountered issues with our room, specifically a persistent shower dripping problem that made it difficult to sleep. Despite being moved to another room of the same type, there was the same problem with a leaky shower. The situation escalated when we tried to address this issue with the front desk staff Angie. We were treated unprofessionally, not given an opportunity to express our concerns or feelings and the police were called by her, resulting in our eviction under threat of arrest. What’s particularly concerning is that the front desk staff seemed to have the power to evict guests without adequate justification, which made us feel unsafe and unwelcome. Her coworker’s testimony leads me to believe that she has a tendency to escalate situations rather than resolve them. No manager was on site that day to help us resolve this.

Location

There rooms were nicely accomodating and furnished with a built in gas fireplace for ambience. Wish there had been more room for our two pieces of luggage.

Liked property

Excellent