White House Napa

Hotel
9.0
/10
Cemerlang
584 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

George
10.0
/ 10
Everything was excellent. From the location, parking, and beautiful well kept grounds, to the hospitable and attentive staff. We were here for a short one night stay, but will definitely return for a longer stay.
Lihat terjemahan
Dimitriy
10.0
/ 10
A unique Victorian place that had undergone modern remodel. Quiet and charming!
Lihat terjemahan
Dilip
10.0
/ 10
Quaint property close to downtown Napa and a wonderful place for a family weekend get away
Lihat terjemahan
Di Kawasan
Lihat Peta
443 Brown Street, Napa County, California, United States, 94559

Kemudahan Utama

Lihat Lebih
Kolam Renang
WiFi
White House Napa ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Napa County.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran White House Napa

443 Brown Street, Napa County, California, United States, 94559
Temui Lebih Banyak Tempat
Lain-lain White House Napa
Lain-lain 2 White House Napa

Ketahui Lebih Lanjut Mengenai White House Napa

Lokasi


White House Napa ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Napa County.

Tentang White House Napa

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

White House Napa adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di White House Napa.

Semua kemudahan dari White House Napa

Lain-lain White House Napa
Lain-lain

Aktiviti

  • Bilik merasa wain
  • Tab panas
  • Kolam renang terbuka
  • Kawasan berkelah
  • Taman
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Minuman alu-aluan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Pekerja rencam

Umum

  • Pendiangan di lobi
  • Parkir
  • Teres

Kemudahan Umum

  • OTHER
  • Kawasan bebas rokok
  • Kopi/teh di lobi

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di White House Napa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran haiwan kesayangan: USD 150.00 setiap haiwan kesayangan, sepenginapan serta USD 150 bayaran pembersihan sekali
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Bayaran destinasi: USD 51.84 setiap penginapan, semalam
  • Fi tempat peranginan: USD51.00 setiap penginapan, semalam
Bayaran tempat peranginan ini merangkumi:
  • Perkhidmatan rencam/valet
  • Pengemasan
  • Sajian kopi dalam bilik
  • Penggunaan peti besi dalam bilik
  • Penggunaan tab panas

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida dan pengesan asap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Tidak ada meja depan (tempat menyambut tetamu) di hartanah ini.Sebelum ketibaan, tetamu mesti melengkapkan pendaftaran dalam talian dengan hartanah melalui pautan selamat. Tetamu akan diminta untuk memberikan kepada hartanah salinan kad pengenalan bergambar keluaran kerajaan mereka sebelum ketibaan. Jika anda merancang untuk tiba selepas 17:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu yang merancang untuk tiba di luar waktu daftar masuk akan menerima e-mel dalam masa 24 jam sebelum ketibaan yang mengandungi arahan daftar masuk dan kod akses. Hos akan menyambut tetamu ketika ketibaan. Meja depan maya menyediakan bantuan kepada tetamu.

Kemudahan atau perkhidmatan berikut tidak tersedia dari Mei 22 2026 hingga Mei 24 2026 (tarikh tertakluk kepada perubahan):
  • Sarapan
  • Pengemasan harian
  • Kemudahan rekreasi
Kemudahan berikut ditutup secara bermusim setiap tahun. Ia akan ditutup dari 22 Mei sehingga 23 Mei:
  • Tempat letak kenderaan

Hotel only accepts guests with minimum age of 21

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
16:00 - 20:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 16:00 - 20:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di White House Napa
17
Fasilitas lain di White House Napa
Bilik merasa wain, Tab panas, Kolam renang terbuka, Kawasan berkelah, Taman

Soalan lazim tentang White House Napa

Apa facilities yang tersedia di White House Napa?
Berikut facilities yang ada di White House Napa seperti Kolam Renang, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di White House Napa?
Masa check-in di White House Napa bermula dari 16:00 - 20:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah White House Napa menyediakan sarapan pagi?
Ya, White House Napa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh White House Napa?
White House Napa ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di White House Napa?
Jumlah keseluruhan bilik di White House Napa ialah 17.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di White House Napa

9.0
Cemerlang
Daripada 584 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.0

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong White House Napa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful house and wonderful stay for Napa/Sonoma
Brenda
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Loved our stay it was amazing!
George
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Everything was excellent. From the location, parking, and beautiful well kept grounds, to the hospitable and attentive staff. We were here for a short one night stay, but will definitely return for a longer stay.
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Building and grounds were beautiful. Fire alarm went off accidentally at 5:30am and again at 10:00am. No explanation or apology. Seemed understaffed for a sold out weekend. Pool and spa could have been cleaner. Even so we will return.
Dimitriy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

A unique Victorian place that had undergone modern remodel. Quiet and charming!
CHRISTINA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

We were on the 3rd floor with no elevator, the code to our room didn’t work and there was no one to check us in when we arrived. A maid tried to help us but there was a language barrier. The room was ok but way over priced and the pictures completely misrepresent the property. Not at all what you think you are getting when you pay this much.
Read More
Dilip
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Quaint property close to downtown Napa and a wonderful place for a family weekend get away
Gary
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Nice property, however you can hear everything going on in the halls outside the rooms. Guests talking etc.
Monica
10.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

An incredibly beautiful property walking distance to everything downtown.
Lauren
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Excellent stay, perfectly situated to explore Downtown
Amalia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Our checkin and stay was fine. The property is clean and breakfast was good. However, after checkout I noticed charges on my card that were not accurate. After several days of trying to reach someone at the property, I brought up my concerns around the charges. The staff were adamant we consumed wine that we didn’t. They charged for a bottle opener that we didn’t take, refused to refund the difference of what we actually consumed, charged my friend’s card for my room when I specifically requested my room be charged on my card. Honestly, up until the dispute of charges I would have stayed again, but now, never again. Stay at the Churchill Manor next door. Much nicer property and much friendlier staff.
Read More
Barbara
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

There was quite an Internet research process when selecting accommodations for our March 2025 California wine country trip to Napa Valley and Calistoga, and we came across The White House, a perfect Gem. It was a great find. Historic. Quaint. Quiet. Luxurious amenities Beautiful. Comfortable. Accommodating. Affordable. Convenient. Cozy. And, best of all happy, friendly, personably customer service and relaxing evening wine & cheese hour and delicious morning coffee & breakfast. I was in heaven and certainly found it hard to depart. I can’t wait to tell my friends and family about this treasure and look forward to returning one day again myself. Thanks to the entire White House staff for a delightful stay and memorable experience. The V.I.P. service & treatment was a charm.
Read More
Lynn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

This was our first visit to Napa valley with our visiting guests from Scotland and South Carolina. What a fabulous place to stay easy access to downtown Napa and the most fabulous environment. The rooms were amazing and staff were friendly and welcoming so helpful and pleasant. I will definitely return especially with family members visiting from Scotland.
Read More
Diana
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Love this little boutique hotel, easy to check in and close to downtown Napa, we will comeback soon!
Niaje
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

Lovely
Brianna
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

This hotel was beautifully remodeled, unfortunately it smelled of the dollar store cleanser which overpowered all of the great Molton brown toiletries. There was also no one on site after 7pm so when I was locked out of my room because the door code wouldn’t work I wasn’t able to get a hold of anyone for 2.5 hours. Which meant I had to climb through the window as my keys to my car were locked in the room. Of course that was unsettling as it meant my room wasn’t secure.
Read More
Ayr
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

Hotel magnífico, atendimento impecável, simpatia pura. Cama super confortável. Indico sem restrições.
Tianhao
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

We had problems checking in, because we didn't receive instructions we were supposed to receive. The hotel doesn't have a front-desk and guests need to receive a passcode to enter the lobby and the room. We called the phone number posted by the hotel for help; the guy downright refused to help us and was rude as if it were all our mistakes for not receiving the email. This experience is eye-opening, as a Platinum member both on Expedia and Marriott Bonvoy. In other aspects, the room is nicely featured and clean. The management needs to use more care about check-in process after hours and their staff.
Read More
Matthew
6.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

The stay itself was fine. The staff were friendly and the room was nice enough. The main problem was that the charge that showed up on my credit card did not match the hotels.com receipt. They promised to send a final receipt via email but never did. I left 4 voicemails (because no one ever answers the phone) and sent one email asking for an explanation and not one was returned. I had no choice but to put a hold on the charge through the credit card company and still waiting to hear. Extremely disappointing to say the least.
Read More
Mark
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 62 minggu yang lalu

Expedia Group verified review

My husband and I stayed at White House Inn for 4 days, as a treat for me during some difficult hospital appointments. The photos looked lovely but sadly our stay was spoiled by non-existent housekeeping, dreadful breakfasts and very poor customer service. On arrival, we were asked if we would like housekeeping for our stay, but this never materialized. I complained twice and, on our last day, we did get a few extra towels, some shower gel and our room was tidied. They state breakfast is until 9.30 am, but the 1st morning there was nothing left at 9:00 am, the dining room was a shambles with dirty dishes everywhere and no clean tables. When I asked the staff if they could replenish the food, they were rude and unhelpful. It was the same the 2nd morning. There was no coffee and the espresso machine was not working, the food had nearly all gone and the tables were left with dirty dishes everywhere. Only on our last day was any breakfast available. Finally, on our last night, the piped music in the lobby was left on all night and I could not find anyone to help turn it off. I spoke with a member of staff about all this, and she advised me to email the hotel. I did this but nobody has replied to my email. I have also telephoned the hotel twice but have not been able to get through. I feel so disappointed, that I had to write this. I would definitely not stay there again; their customer service is awful and I do not recommend this hotel if you are looking for a relaxing break.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 White House Napa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
9.0
Cemerlang
Daripada 584 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.0

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong White House Napa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful house and wonderful stay for Napa/Sonoma
Brenda
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Loved our stay it was amazing!
George
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Everything was excellent. From the location, parking, and beautiful well kept grounds, to the hospitable and attentive staff. We were here for a short one night stay, but will definitely return for a longer stay.
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Building and grounds were beautiful. Fire alarm went off accidentally at 5:30am and again at 10:00am. No explanation or apology. Seemed understaffed for a sold out weekend. Pool and spa could have been cleaner. Even so we will return.
Dimitriy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

A unique Victorian place that had undergone modern remodel. Quiet and charming!
CHRISTINA
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

We were on the 3rd floor with no elevator, the code to our room didn’t work and there was no one to check us in when we arrived. A maid tried to help us but there was a language barrier. The room was ok but way over priced and the pictures completely misrepresent the property. Not at all what you think you are getting when you pay this much.
Read More
Dilip
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Quaint property close to downtown Napa and a wonderful place for a family weekend get away
Gary
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Nice property, however you can hear everything going on in the halls outside the rooms. Guests talking etc.
Monica
10.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

An incredibly beautiful property walking distance to everything downtown.
Lauren
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Excellent stay, perfectly situated to explore Downtown
Amalia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Our checkin and stay was fine. The property is clean and breakfast was good. However, after checkout I noticed charges on my card that were not accurate. After several days of trying to reach someone at the property, I brought up my concerns around the charges. The staff were adamant we consumed wine that we didn’t. They charged for a bottle opener that we didn’t take, refused to refund the difference of what we actually consumed, charged my friend’s card for my room when I specifically requested my room be charged on my card. Honestly, up until the dispute of charges I would have stayed again, but now, never again. Stay at the Churchill Manor next door. Much nicer property and much friendlier staff.
Read More
Barbara
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

There was quite an Internet research process when selecting accommodations for our March 2025 California wine country trip to Napa Valley and Calistoga, and we came across The White House, a perfect Gem. It was a great find. Historic. Quaint. Quiet. Luxurious amenities Beautiful. Comfortable. Accommodating. Affordable. Convenient. Cozy. And, best of all happy, friendly, personably customer service and relaxing evening wine & cheese hour and delicious morning coffee & breakfast. I was in heaven and certainly found it hard to depart. I can’t wait to tell my friends and family about this treasure and look forward to returning one day again myself. Thanks to the entire White House staff for a delightful stay and memorable experience. The V.I.P. service & treatment was a charm.
Read More
Lynn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

This was our first visit to Napa valley with our visiting guests from Scotland and South Carolina. What a fabulous place to stay easy access to downtown Napa and the most fabulous environment. The rooms were amazing and staff were friendly and welcoming so helpful and pleasant. I will definitely return especially with family members visiting from Scotland.
Read More
Diana
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Love this little boutique hotel, easy to check in and close to downtown Napa, we will comeback soon!
Niaje
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

Lovely
Brianna
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

This hotel was beautifully remodeled, unfortunately it smelled of the dollar store cleanser which overpowered all of the great Molton brown toiletries. There was also no one on site after 7pm so when I was locked out of my room because the door code wouldn’t work I wasn’t able to get a hold of anyone for 2.5 hours. Which meant I had to climb through the window as my keys to my car were locked in the room. Of course that was unsettling as it meant my room wasn’t secure.
Read More
Ayr
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

Hotel magnífico, atendimento impecável, simpatia pura. Cama super confortável. Indico sem restrições.
Tianhao
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

We had problems checking in, because we didn't receive instructions we were supposed to receive. The hotel doesn't have a front-desk and guests need to receive a passcode to enter the lobby and the room. We called the phone number posted by the hotel for help; the guy downright refused to help us and was rude as if it were all our mistakes for not receiving the email. This experience is eye-opening, as a Platinum member both on Expedia and Marriott Bonvoy. In other aspects, the room is nicely featured and clean. The management needs to use more care about check-in process after hours and their staff.
Read More
Matthew
6.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

The stay itself was fine. The staff were friendly and the room was nice enough. The main problem was that the charge that showed up on my credit card did not match the hotels.com receipt. They promised to send a final receipt via email but never did. I left 4 voicemails (because no one ever answers the phone) and sent one email asking for an explanation and not one was returned. I had no choice but to put a hold on the charge through the credit card company and still waiting to hear. Extremely disappointing to say the least.
Read More
Mark
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 62 minggu yang lalu

Expedia Group verified review

My husband and I stayed at White House Inn for 4 days, as a treat for me during some difficult hospital appointments. The photos looked lovely but sadly our stay was spoiled by non-existent housekeeping, dreadful breakfasts and very poor customer service. On arrival, we were asked if we would like housekeeping for our stay, but this never materialized. I complained twice and, on our last day, we did get a few extra towels, some shower gel and our room was tidied. They state breakfast is until 9.30 am, but the 1st morning there was nothing left at 9:00 am, the dining room was a shambles with dirty dishes everywhere and no clean tables. When I asked the staff if they could replenish the food, they were rude and unhelpful. It was the same the 2nd morning. There was no coffee and the espresso machine was not working, the food had nearly all gone and the tables were left with dirty dishes everywhere. Only on our last day was any breakfast available. Finally, on our last night, the piped music in the lobby was left on all night and I could not find anyone to help turn it off. I spoke with a member of staff about all this, and she advised me to email the hotel. I did this but nobody has replied to my email. I have also telephoned the hotel twice but have not been able to get through. I feel so disappointed, that I had to write this. I would definitely not stay there again; their customer service is awful and I do not recommend this hotel if you are looking for a relaxing break.
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