Whitney Peak Hotel Reno Tapestry Collection by Hilton

Whitney peak has always been a great place to stay. My only complaints are the in room coffee and the hotel toiletries. The coffee is gawd awful (the restaurant wasn’t much better). The shampoo included in the room is the generic mint that all hotels now have. Also- the parking has always been an issue…valet is $25 but if you want to park yourself, you’re walking quite a distance…in the heat, the rain, the snow…

Overall cleanliness of the room and the view. Easy check in, etc will be back again.

AWFUL! This "toilet paper" collection property is one of the worst hotels I've ever stayed at. Started out with the road being closed for some sort of gay pride concert on a Friday night. Had no idea how to get to the parking structure, so I called the front desk. Immediately placed on hold, then was hung up on 2 min later. Amazing first impression. Decide to turn down the semi-barricaded street to get to registration. There's about a dozen cars parked haphazardly in front of the hotel. Get close to the curb and the valet stoner makes zero attempt to come to my truck to talk. My buddy has to get out and go to him to ask where to park. He says go back the way you came (try to turn around down a one way street with a dozen cars parked on it) and "keep going left" to get the parking garage. Could not get an address out of this moron. Drive another 7 min to get across the street and park. Walk into reception. I ask why they don't mention that the street is closed or where the parking garage is on their website. No answers from the stooge at the front desk. Room is a glorified motel room. Garbage bed, musty smell. AC set to 64, runs nonstop all night, room never gets below 77. Can hear the awful music in the street still. Great evening! When leaving in the morning, I physically hand the keys to the creature at the desk. Her response is "emailed receipt". Lovely demeanor. Receipt arrives and they deduct $2 for a tourism fee. Never mentioned on Hotels.com or at check-in or c

Good option in downtown Reno. Newer than other properties (renovated) but all of Reno is showing its age. No casino. Onsite restaurant and bar was very good to excellent. No fault of the hotel, but street fairs had the parking garage (other side of the street) inaccessible, you can use the garage for the eldorado for free (.5 block away). Staff was helpful and cheerful. 15th floor lounge is worth it, especially in the afternoon for cocktails and complimentary light snacks. Room was spacious. We had a small suite which was basically a double room with seating area and wet bar (microwave, mini fridge, and coffee maker).

I don't really like having dogs in the hotel.

Rooms were nice and big but the A/C was way too loud. Had to turn it off to sleep.

We stayed here for a volleyball tournament the property along with area wa surprisingly very clean . It’s right across the street from el dorado casino which is convenient if you want to kill some time and money Its also walking distance to near by restaurants They have one in the hotel if you want to eat in The rooms were nice clean and spacious for a family of 4 Would highly recommend this place if you are visiting the area with family i like that it has a semi kitchen (sink mini fridge microwave and counter table with chairs) The only inconvenience was the parking You can pay extra for valet but you have to park across the street on the right side of the hotel so getting your car in and out was a hassle At least they let you park in the front for a bit to unload your stuff

It was close walking distance to the Pioneer Center.

Nonsmoking is a positive.

Good but expensive

Nice property in a very convenient area. Upon checkout their staff punched in an extra zero for our room charge and charged me over 10 grand for a 3 day stay. They barely apologized for this colosal mistake and didn’t offer anything in return.

Staff is very friendly and helpful, I love seeing all the dogs that guests bring with them.

There was a music festival in the area so streets were blocked off. It just made it a little difficult to check in.

This was the most money I've ever spent to stay in Reno, and it was also the least satisfying stay I've had in my 8 years of coming. Sure, the staff was friendly and the room was clean, but beyond that, so many things were wrong that it was a disappointing stay. My friends that were also staying at the Whitney confirmed that they had similar complaints. To name just a few, the door frames are so warped that often ruined my room sir wouldn't latch if i didn't PULL it shut. The toilet flushed very slowly and lazily which meant at least TWO flushes per trip. The television is pretty limited on stations and of those, only about HALF actually had reception. The air conditioning was very erratic and noisy and the lighting in the room was terrible.

Nice and comfortable place to stay

I loved the smell of the place. It was very spa like.

Enjoyed a 1-night stay while in town for a baseball game. Convenient location alongside the famous Reno arch. R

My husband was in the hospital, so I extended our stay, so we stayed longer so my husband could recuperate. The room was comfortable and the lounge was perfect to have some hor d’ourvres and relax. The hotel is located in the perfect spot. The restaurant is very reasonably priced. We would recommend this hotel to anyone.

Our plan was to stay 2 nights, and travel towards home. However, my husband ended up in the hospital for 4 days, so we extended our stay for 4 more days. The hotel was extremely accommodating to me. The valets were very friendly and helpful. The front desk staff were very kind. We definitely will stay here again when we’re heading in this direction. Thank you very much.

Liked that I could walk from the property to El Drago Casino (across st from the property). Rooms were nice size and spacious (booked 2 bedroom suite). Cleanliness could be better- Sheets had hair on them. Had to ask for replacement sheets. One of the sinks constantly overflowing due to the stopper constantly down. Parking- parking lot cost a fee so parked at alt parking lot. Would have been nice to have free onsite parking with walkable distance. Seemed a little far with lots of bags. Staff- super nice and friendly. Restaurant inside even made my son a hot coa coa for free.