WoodSpring Suites Chattanooga

Good a great place to stay

It’s a great place to stay in

The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.

Beautiful newer building….. many transient people living there … no vending, ice even cups in room. A bar of soap …. Was not impressed but clean and half way acceptable after going to Days in where I was greeted with bed bugs…. 🐜.

Charged twice. Booked 2 queen room, got single queen. Place is used for short term housing

I like the way they've remodeled the place, and the room seemed okay when I first came in, there was a faint smell but over the course of the evening it turned into an ashtray -maybe smoke from an ajoining room, I'm not sure but I couldn't stand it. I left at 1:00am in the morning and sleep in my car😑

My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.

This was definitely the worst hotel I’ve encountered in my entire life. The staff person was frazzled and stressed at checkin. She couldn’t make the computer work to check us in. There were several men in the lobby who were trying to enter without a key fob. One had a dog. No pets allowed in this hotel (not sure why, not it was so filthy) but she let him in - oh that’s why it’s filthy. And then several construction workers did not have key fobs but she said they had to show her their ID or passport. She made a copy of 3 of them and the rest (about 6-8 of them) just ran in once the door opened by another patron. How do I know this you ask?? This all occurred while she was trying to check me in. She was a poor manager-of-time. Once we were registered I opened the door to our room and was assaulted by a disgusting odor. As I walked in the light was on and glanced in the bathroom (see pictures) and made an about face and went back to the lobby to tell her we were leaving. Greeted by a closed roll up shade, I vigorously rapped on it to get her attention and told her we were leaving due to the repulsive conditions. I showed her the pictures. Found a beautiful Fairfield Inn nearby that was sparkling clean.

Not a safe place very load people can barely sleep at night bad people staying there do not recommend anything find some other place to stay

Very dirty . Bugs ( roaches ) in room and in hall. Did not stay

The room we had, had two beds. One was turned down and had hair and possibly body fluids in it. Looked like it had been rented for an hour. Pillows were a mess. The person on duty warned us that the bed had been turned down, but the other bed was clean. Incredibly sketchy... we took pictures. We would have changed hotels, but to tired to deal with it and took our chances with the clean bed. Worse hotel experience I have ever had and I have stayed in 100's of them.

I did not check the previous reviews before I booked and I should have. Smells very strongly of stale cigarettes. Cigarette burns all over the “comforter” but it was really just the quality of an airplane blanket. One towel. One. In a room for 4 people. When I asked for more they said they didnt have more than 1 more to give me & the lady suggested we share. THEN came the bugs. We saw 8 within the time we were picking up our bags after seeing the first and the front desk clerk was very rude and told us that they would not return our money. I wasn’t trying to be a b* so I said I understood since we’d booked third party we’d request a refund through them and she said no, you won’t get one because we wont issue it. Filthy; gross and I still feel the creepy crawlies all over me. Run far away.

Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.

I couldn’t check in because of the system

Got there and they had no rooms.

I like the friendly staff

roaches galore. the sheets felt dirty. glad we only stayed there a night. tub leaked. do not stay here.

My experience with this hotel was all but good as they allow anyone with money to enter! Never again! Drunks all around the back entry chain smoking cigarettes and weed!

As far as extended stays are concerned, this one was just average. While the staff was kind and accommodating, the facility smelled like bad foods and people were incredibly loud. As a single female, I did not feel safe staying there.

Customer service sucks. Made reservations online, arrived to the hotel. No one was working the front desk. Called the number provided multiple times with no answer. I asked a hotel guest if any one works here and he stated he has been there a month and he would highly recommend going somewhere else because customer service sucks. He even said the hotel employee lives in the hotel. Any ways we were happy to leave because it was not a nice/safe area