The Terraces Boutique Apartments

The location and the view from the Hotel is just awesome. The apartment itself with two floors and a private pool is stunning. But I have to say, that you feel, that the apartments are a bit older and could get a little renovation. All of the staff were super friendly and helpful. Unfortunately the restaurant service is not the best. There was not one day, we received what we ordered. For instance, you order juice without ice, it comes with ice, you order soy milk - you get normal milk and so on. If it happens ones or twice it's no problem, but for every single order it's just annoying. Anyways, we enjoyed our stay, therefore 4 stars.

An absolutely beautiful property with a fantastic restaurant onsite. There was a cyclone during out stay and the staff went out of their way to make sure we were very well looked after, safe and comfortable. Would highly recommend The Terraces Boutique Apartments for accommodation, meals and service.

Probablement le meilleur hôtel de la ville, à la hauteur des standards internationaux ! L’appartement-duplex est superbe, spacieux (140m2!) et lumineux, bien aménagé et équipé, avec de nombreux rangements. Quel plaisir de séjourner ici ! J'ai beaucoup apprécié le grand salon, le lit king-size confortable et la belle salle de bain, digne d’un palace parisien ! La terrasse avec piscine privative est appréciable et la vue sur le lagon magnifique. Le personnel est professionnel, disponible et sympathique. Séjour parfait donc !

Probablement le meilleur hôtel de la ville, à la hauteur des standards internationaux ! L’appartement-duplex est superbe, spacieux (140m2!) et lumineux, bien aménagé et équipé, avec de nombreux rangements. Quel plaisir de séjourner ici ! J'ai beaucoup apprécié le grand salon, le lit king-size confortable et la belle salle de bain, digne d’un palace parisien ! La terrasse avec piscine privative est appréciable et la vue sur le lagon magnifique. Le personnel est professionnel, disponible et sympathique. Séjour parfait donc !

Bel hôtel, calme avec une réception commune avec le Mangoes hôtel adjacent, petite piscine à débordement, court de tennis, massages disponibles. Vastes appartements avec cuisine équipée, bien conçus, propres avec un plus lorsque l'on choisit la piscine privée. Le petit-déjeuner est à la carte (dommage!) mais peut être servi en chambre sans supplément. Seul bémol: un peu éloigné du centre-ville

We asked for a quite room and was given a room that backed onto a tennis court and looked put over swiming pool and entertainment area of the holiday inn playing music until past 12pm.we are also non smokers put next door to smokers so smelled the smoke a lot.Asked reception to arrange a taxi to go to airport next day this didnt turn up sent a bus instead for the same price 2000 vuv.very tired property work men dumping rubble at the end of your terrance when you are in the pool no privacy and an eye sore, this started pretty early in the morning until 5pm. 7 days eas way to long wish we woukd of done 3 like all the others did, then moved on maybe this would of made it a better holiday. We were glad to come home. On the plus side amazing veiw once you look past the holiday inn didnt realise until we got there we thought it just looked out to a lagon.

Appears to be new management. Shower head not working properly and zero tv channels working.

Lovely boutique property. This was our second time staying there and we enjoyed it just as much as the first time.

The double storey apartment was wonderful, clean and serviced daily.The bathroom was very luxurious. (Would have liked a shower cap as the shower head was from the ceiling)The staff were so friendly. Our personal pool looked lovely but was not heated so not did not swim in it (would be refreshing if weather was really hot though. Lovely chaise lounge to watch tv on. The selection of movies on the hotels hard drive was a bit hit and miss. Maybe they will look at Netflix in the future. We would recommend this property to stay in.

I want to write a fair review because there were good and bad things about staying at the Terraces. My husband and I stayed for 7 nights. The property itself was amazing, completely met expectations and was extremely modern, spacious, comfortable, and loads of privacy, with a beautiful view.The apartment is equipped with everything you would need, like a home away from home. If this was just a review on the apartment, it would have been 5 * However for us the staff at Mangos resort let it down majorly for us. Firstly, we were approached by a taxi driver that waits outside the resort, who wants you to take an expensive tour of the island with them. We declined for the day, the next day after we had try to take a bus outside of the apartments, the same taxi driver became aggressive with us and made us feel uncomfortable. Then when we asked the staff at the front desk for info and tours around the island, they had no info and advised they didn’t do the tour that was explained in the welcome book. That’s ok but there was no attempt to give any further advice. All the activities and islands we did, we had to organise and research ourselves, which at times was hard to get all the info, so some info/advice would have been really good.It seems the staff don’t communicate well, they seem undertrained. They messed us around with car hire and our taxi to the airport, where we nearly missed our flight. So if you want to DIY your stay with no help, it’s great!

Spacious, clean and modern rooms. The private pools are great and the infinity pool is beautiful.

My comments are in the context of Vanuatu, a beautiful place with climate conditions which show little regard for the general preservation of anything material, buildings, cars ,appliances etc. If the Terraces were in say Australia for example they would be rated poorly, dishwasher didn't work , TV reception was poor, wear, tiny amenities tubes etc. However , I believe this is one of the best places to stay in Vila. If you choose not to rent a car you are quite reliant on taxis which operate from Mangoes next door. We were there for two weeks & as you develop a relationship with a taxi driver dont be surprised that fares keep going north. Always used to hire a car until I had my card debited around $400 on my return home. No explanation & no responses to emails. Avis Australia tried to help but outside there control. It appears the car may have sustained trolley damage in the airport public car park where I was instructed to leave it due to the very early flight. Never got my money out of them & vowed never to rent a car in Vila. Terraces make you quite reliant on these taxis as few buses around in the evening. Staff were lovely. Mangoes own the Terraces & have a restaurant which we visited only once as it was the worst meal in Vila during our stay & to cap it off the sweet young lady serving us could not converse & reeked of body odour. A Saturday night & virtually no one there. Not on the locals radar.

Our check-in was very friendly and welcoming. Our luggage was taken to our room while we were completing the registration. Property is showing wear and tear, but overall the room was tidy.

The terraces is considered highly by locals in Port Vila and understandably so. The rooms are clean, linen crisp. Enjoy the views from your rooms as they come at a little cost, the walk into town is easy, it is the return that is steep, this is a place to stay if you are happy to use the local mini buses, car or cabs. Many stairs linking the terraces to amenities. My daughter and I felt safe at night, so we slept well. Mangoes restaurant serves tasty piping hot meals we we enjoyed on multiple occasions. I have been informed that in Vanuatu pools are not heated the infinity pool is no exception, I think the lagoon is warmer at this time of year. The staff are very helpful, our wifi was a bit on/off (a new cable was installed and that did the trick), and so was the tv reception but that I'm afraid is island life!!!! Our friends who live in Port Vila were very impressed by our room and the view, they thought we had made a great choice to stay at the terraces.

Grand stay. Loved this place. My bf and I said we would come back and stay here. We booked the premium room with a private pool. Best stay ever! I wish I paid more for breakfast. Mangoes resturant serve the best tasting clean food. Not cheap... but it tastes the best! We were surprised our room was so big it had two levels and not one mosquito could be found. Turns out they fully spray it. It’s so good. We didn’t get one bite! Sadly we moved to another resort and that place and room was filled with mozzies. The private pool and roof top was great. Amazing view. We would definitely come back! The only thing I can point out is our phone in the room rang 3 times... the receptionist kept calling us and it wasn’t even urgent. I’ve nevee stayed at a hotel where the phone rings. That’s the only bit that was annoying. I did give the receptionist advice when we checked out. It was unnecessary to call someone 3 times, we got woken up twice. The stairs are huge too. It wasn’t even urgent or anything important. Sorry I’m still shocked by it that’s all. The receptionist was lovely, just had no idea...anyway great stay!!!

Nice hotel situated about a 15-20 minute walk from the town. Comfortable apartments and one of the better options in Port Vila.

If you want to relax and zone out then stay at this beautiful place!! After staying at the Warwick for 3 nights with average service, we got the complete opposite here. The staff were so lovely checking us into our room as soon as possible and offering us a swim in the pool whilst we wait. Our room was amazing, with our own private plunge pool, massive bath, king bed and a whole list of tv shows to watch. Each day we had a lovely in room breakfast and made the most of the room service from Mangoes resort which is connected. The staff were very helpful with planning a trip to the blue lagoon and into town, organising taxis or other transport for us. As the sun left our own private pool we were able to also make the most of the infinity pool which was only 10 steps for our room. The most beautiful views of the lagoon and on a quiet street. There is also access to a tennis court and gym which was always available. This made our Vanuatu stay very special. We will be returning!

Thank for the acceptance of late checkout.

The location had a pleasant outlook and was an easy 12 minutes walk to CBD. I went with the view to spending most of my time reading rather than touring around and it worked well to achieve this outcome. Overall it was the right place to stay for me rather than one of the out of town resorts.

Apartments modern, plenty of space with great views. Short walk to the main Port Vila towns, staff very friendly. Port Vila easy to get around with regular buses driving past. Next door at Mangos Resort fantastic restaurant. Apartment well fitted out with full kitchen, big bathroom with bath tub. Worth the stay.