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Pelican Halong Cruise

Lain-lain
8.4
/10
Sangat Baik
27 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

preeti
10.0
/ 10
The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
Lihat terjemahan
Verified traveler
10.0
/ 10
Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
Lihat terjemahan
Arturo
10.0
/ 10
Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!
Lihat terjemahan
Di Kawasan
Lihat Peta
Block 15, Pelican Private Lounge, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
WiFi
Penginapan di Pelican Halong Cruise ialah pilihan yang baik apabila anda melawat Tuan Chau Ward. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Pelican Halong Cruise

Block 15, Pelican Private Lounge, Tuan Chau Island, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Temui Lebih Banyak Tempat
Lain-lain Pelican Halong Cruise
Lain-lain 2 Pelican Halong Cruise

Ketahui Lebih Lanjut Mengenai Pelican Halong Cruise

Lokasi


Penginapan di Pelican Halong Cruise ialah pilihan yang baik apabila anda melawat Tuan Chau Ward.

Tentang Pelican Halong Cruise

Pusat kecergasan penginapan ini adalah yang wajib dicuba semasa penginapan anda di sini.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Pelican Halong Cruise eksklusif untuk anda.

Pelican Halong Cruise adalah penginapan yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu penginapan ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Pelican Halong Cruise.

Semua kemudahan dari Pelican Halong Cruise

Lain-lain Pelican Halong Cruise
Lain-lain

Umum

  • Bankuet
  • Kawasan merokok
  • Parkir (surcaj)
  • Teres

Perkhidmatan Hotel

  • Lawatan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Spa
  • Marina
  • Barbeku

Kemudahan Umum

  • OTHER
  • Restoran
  • Peti keselamatan

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Perkhidmatan limo atau kereta bandar

Makanan dan Minuman

  • Bar
  • Sarapan

Khidmat Shuttle

  • Shuttle terminal pelayaran dengan surcaj
  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Bilik mesyuarat

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Pelican Halong Cruise

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran letak kenderaan sendiri: USD 10 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Makan Malam Gala Tahun Baru (1 Januari) bagi setiap orang dewasa: USD 25.00
  • Makan Malam Gala pada 25 Januari bagi setiap orang dewasa: USD 25.00

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Hartanah ini menawarkan pengangkutan pindahan dari terminal persiaran (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Sila maklum bahawa hartanah ini adalah sebuah kapal persiaran dan bukan hotel yang standard. Pelayaran dikehendaki mendaftarkan tetamu dengan Pihak Berkuasa Pengurusan Ha Long Bay dan Permit Pihak Berkuasa Pelabuhan sekurang-kurangnya 24 jam sebelum berlepas. Waktu daftar masuk ialah pukul 11:45-12:30 di ruang istirahat berlepas Pelican Halong Cruise, yang terletak di marina Tuan Chau. Pendaftaran tetamu memerlukan: nama penuh, tarikh lahir, kewarganegaraan, pasport dan visa Vietnam.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
11:30 - 12:30
Daftar keluar:
Sebelum 09:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 11:30 - 12:30 - hingga 09:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Pelican Halong Cruise
20
Bilangan tingkat di Pelican Halong Cruise
3
Fasilitas lain di Pelican Halong Cruise
Bankuet, Kawasan merokok, Parkir (surcaj), Teres, Lawatan

Soalan lazim tentang Pelican Halong Cruise

Apa facilities yang tersedia di Pelican Halong Cruise?
Berikut facilities yang ada di Pelican Halong Cruise seperti Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Pelican Halong Cruise?
Masa check-in di Pelican Halong Cruise bermula dari 11:30 - 12:30 manakala masa check-out ialah pada Sebelum 09:00
Adakah Pelican Halong Cruise menyediakan sarapan pagi?
Ya, Pelican Halong Cruise menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Pelican Halong Cruise?
Pelican Halong Cruise ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Pelican Halong Cruise?
Pelican Halong Cruise mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Pelican Halong Cruise

Penilaian & Ulasan Keseluruhan Pelican Halong Cruise

Sumber lain (27)
8.4
Sangat Baik
Daripada 27 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pelican Halong Cruise

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Elia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 172 minggu yang lalu

Expedia Group verified review

the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.
Read More
ROBERT
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 222 minggu yang lalu

Expedia Group verified review

Fantastic cabin exta gifts for our wedding anniversary
preeti
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 308 minggu yang lalu

Hotels.com verified review

The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 308 minggu yang lalu

Expedia Group verified review

Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Boats need to be renovated for a better and more pleasant stay
Arturo
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 333 minggu yang lalu

Expedia Group verified review

Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré!
Verified traveler
10.0
/10
Diulas 335 minggu yang lalu

Hotels.com verified review

Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)
Yichun
4.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon.
Read More
Verified traveler
8.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican.
yves
10.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Tres belle croisiere.
James
10.0
/10
Diulas 360 minggu yang lalu

Hotels.com verified review

The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all.
Read More
Verified traveler
10.0
/10
Diulas 361 minggu yang lalu

Hotels.com verified review

여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐.
Jessica
10.0
/10
Diulas 394 minggu yang lalu

Hotels.com verified review

Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise.
Read More
Verified traveler
4.0
/10
Diulas 436 minggu yang lalu

Hotels.com verified review

I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service.
Read More
Nageswara
8.0
/10
Diulas 445 minggu yang lalu

Hotels.com verified review

There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day.
JIKEUN
8.0
/10
Diulas 455 minggu yang lalu

Hotels.com verified review

로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요. 참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다.
Verified traveler
8.0
/10
Diulas 461 minggu yang lalu

Hotels.com verified review

The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay.
Read More
Rodrigo
10.0
/10
Diulas 463 minggu yang lalu

Hotels.com verified review

O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável.
Mahalo415
8.0
/10
Diulas 466 minggu yang lalu

Expedia Group verified review

2泊3日でクルーズに参加しました。日本人は我が家だけで、全てが英語の説明ですが、それほど困りませんでした。 食事はすごく美味しかった、とは言えないかもしれませんが、船上であることと、食事が目的ではない事を考えると精一杯のおもてなしを受けたと感じました。 今回のベトナム旅行はこのハロン湾クルーズが主な目的でしたので、一番良いロイヤルスイートを予約しました。お値段の差はビックリするほど違いませんが、お部屋の広さ、窓の多さ、バルコニーの広さでとても満足しました。またクリスマスシーズンという事なのでしょうか、ベッドの上にクリスマスカードとプレゼントがふたつ、赤ワインのフルボトルのギフトがあり感動しました。 ハロン湾に行かれるなら是非1番良いお部屋を検討されたらと強くお勧めします！
Read More
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Lain-lain 4 Pelican Halong Cruise

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Lihat Penginapan Lain di Ha Long Bay
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
全球 (简体中文)
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Penilaian & Ulasan Keseluruhan Pelican Halong Cruise

Sumber lain (27)
8.4
Sangat Baik
Daripada 27 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pelican Halong Cruise

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Elia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 172 minggu yang lalu

Expedia Group verified review

the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.
Read More
ROBERT
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 222 minggu yang lalu

Expedia Group verified review

Fantastic cabin exta gifts for our wedding anniversary
preeti
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 308 minggu yang lalu

Hotels.com verified review

The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 308 minggu yang lalu

Expedia Group verified review

Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Boats need to be renovated for a better and more pleasant stay
Arturo
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 329 minggu yang lalu

Expedia Group verified review

Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 333 minggu yang lalu

Expedia Group verified review

Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré!
Verified traveler
10.0
/10
Diulas 335 minggu yang lalu

Hotels.com verified review

Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)
Yichun
4.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon.
Read More
Verified traveler
8.0
/10
Diulas 339 minggu yang lalu

Hotels.com verified review

The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican.
yves
10.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Tres belle croisiere.
James
10.0
/10
Diulas 360 minggu yang lalu

Hotels.com verified review

The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all.
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Verified traveler
10.0
/10
Diulas 361 minggu yang lalu

Hotels.com verified review

여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐.
Jessica
10.0
/10
Diulas 394 minggu yang lalu

Hotels.com verified review

Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise.
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Verified traveler
4.0
/10
Diulas 436 minggu yang lalu

Hotels.com verified review

I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service.
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Nageswara
8.0
/10
Diulas 445 minggu yang lalu

Hotels.com verified review

There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day.
JIKEUN
8.0
/10
Diulas 455 minggu yang lalu

Hotels.com verified review

로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요. 참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다.
Verified traveler
8.0
/10
Diulas 461 minggu yang lalu

Hotels.com verified review

The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay.
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Rodrigo
10.0
/10
Diulas 463 minggu yang lalu

Hotels.com verified review

O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável.
Mahalo415
8.0
/10
Diulas 466 minggu yang lalu

Expedia Group verified review

2泊3日でクルーズに参加しました。日本人は我が家だけで、全てが英語の説明ですが、それほど困りませんでした。 食事はすごく美味しかった、とは言えないかもしれませんが、船上であることと、食事が目的ではない事を考えると精一杯のおもてなしを受けたと感じました。 今回のベトナム旅行はこのハロン湾クルーズが主な目的でしたので、一番良いロイヤルスイートを予約しました。お値段の差はビックリするほど違いませんが、お部屋の広さ、窓の多さ、バルコニーの広さでとても満足しました。またクリスマスシーズンという事なのでしょうか、ベッドの上にクリスマスカードとプレゼントがふたつ、赤ワインのフルボトルのギフトがあり感動しました。 ハロン湾に行かれるなら是非1番良いお部屋を検討されたらと強くお勧めします！
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