REM Rivergate Garden Pool Signature Apartments

Rooms were nice and clean, fast internet, I was able to work remotely. Property was close to everything.

Địa điểm đẹp, giá cả cũng ok , lần sau sẽ tới nữa

A small hotel run by a very nice family

The room is spacious and airy, the hostess is enthusiastic. If I have the chance, I will come back again.

The staff is very friendly (and helpful) and the location is truly fantastic. The room is spotless and clean.

Clean room, nice view, comfortable feeling.

Will be staying there again on our next visit, would definitely recommend to Family and friends.

We are already planning another stay at the hotel with our children

Whole service was nice , free upgrade with nice room

Great, will come back next time

khách lưu trú tham gia cùng

The staff attitude is very good. The room is the same as the photo. The room is clean and comfortable.

Satisfied with the cleanliness and facilities in the room

Great, will come back next time

Comfortable and nice accommodation. Worth the money

Comfortable and will always come back

Spacious room, friendly staff, convenient transportation, new clean hotel The hotel is centrally located and luxurious and warm

The room view was the best I had on this trip. Absolutely excellent!

The staff are very enthusiastic and friendly. The security guard is also very nice and supportive. The window view is nice.

If you enjoy staying in a cockroach free apartment, then I’d suggest looking elsewhere. The apartment block is riddled with cockroaches. On the night we arrived we saw a cockroach, but decided to give it the benefit of the doubt as we knew we were in the city and this may happen. However, after our day out the following day, we saw 5 cockroaches in the space of one hour. At this point, we decided to leave. The staff do not work past 5pm and were uncontactable at this point. Therefore, we had to provide security with our room key, so we could leave immediately. Hotels.Com have been trying to contact this apartment block for a refund for 5 days. The management have no common courtesy and could not understand why we left the apartment despite it being riddled with cockroaches. After days of chasing the refund, I had to contact the property myself and inform them they need to communicate. The property finally refunded us, but only for ONE night instead of two, because we left after 5pm the day the infestation of cockroaches happened. Due to this being past ‘checkout’ they’ve classed it as a night which is completely ludicrous. They also explained their decision by informing me that ‘we’ve had this situation happen before and another couple accepted a one night refund.’ Clarifying that cockroaches are clearly a repeated issue. Therefore, if you expect a reasonable service, a company with morals, and humane/hygienic apartments- book elsewhere.