The staff was so friendly and helpful. Beautiful room. So convenient.

Room was pretty clean, just a little dated. Bathroom was tiny, room wasn’t cool enough. It’s locked where it will not go lower than 68 degrees. I booked this hotel for the hot tub and pool, the entire stay the pool AND hot tub were FULL of screaming children. Jumping in and out of both. Kids diving in the hot tub. Absolutely no relaxation possible here. We ended up staying one night and losing our money on the remainder of the stay. Didn’t get to use the pool or hot tub one single time, and could barely sleep in the room warmer than we are use to.

I guess didnt use.

Shower was lacking hot water

Good except a vehicle had a smashed window and was broken into. Where was security ?

Great location for Casino events

Clean room. Indoor Walkway to Casino & OLG Stage. Parking expensive. Valet $100 + tax. Across the street Wyndham parking $35 + tax. Great location.

Staff friendly, property clean and accessible to most areas

Awesome experience!

Everything was good the only problem i had was having a little trouble getting in the room. I also stayed here in February and i had the same problem with getting in the room.

Clean room| access indoors for OLG stage, keg, star bucks, ihop etc.| family friendly

Everything was great in terms of the location, room, etc. My only negative comment is that I thought $125 for valet parking was a bit egregious. Maybe that is the going rate in that location but it seemed high to me. There is another option to self-park across the street, which isn't terrible, but I would have happily paid a fair amount for valet , but not that. Especially since most visitors are unlikely to come and go while staying there.

Nice stay.

Loved walkway to casino didn’t have to go out in the cold!

We booked for two nights. But nobody clean the room the second day. Washroom to small.

Great location, very clean, professional staff

We encountered a couple of negative experiences during our first stay with Wyndham over Christmas . Firstly, a fairly minor issue with the blackout blinds ... one side could NOT be lowered fully, hence an earlier start to our mornings. Secondly, we experienced a more significant issue with room service. We ordered breakfast for Christmas Day. It came quickly, but we were shocked that NONE of the food on cart was covered, included other orders besides ours. We felt that this was not only very unhygienic, but also contributed to the food being cold. In addition, the fruit garnish was very dried out and wilted. The hollandaise sauce on my eggs benedict was congealed and slightly crusted over. My wife did not receive the pancakes on her "Grand Breakfast". She had ordered coffee for two, which was TWO CARAFES of coffee on our bill while just one carafe was sent. Yes, we should have called to have replacement meals but did not have time. At over $100 for two breakfasts one would expect better service. Contacting the property, I was offered a $40 refund on my credit card. The property had been given the opportunity to "make things right". Not feeling that this compensation was appropriate, I contacted head office. They added 5000 loyalty points as further compensation. I will not use those points, as it will cost me additional money to reserve a room. I appealed the $40 refund, suggesting the room service should be totally refunded. No go. First and last time for me & Wyndham.

Yes great food places and casino close by

It’s the best Wyndham I’ve ever stayed the staff are so accommodating,big room ,best view in the falls

Excellent value!