this hotel is quite clean and the beds are comfortable, the bathroom was in great condition and the hotel overall is in good condition. It's a very busy hotel. The check in was a bit rough with the first person who helped us but another staff member fixed everything and put us in great rooms and they were close to each other which we appreciated. Only suggestion I'd have it to get a hot water dispenser for making tea as the hot water jugs are not all that hot and it would be amazing to be able to make really hot teas. Would appreciate bigger pillows in the future, they were a bit small but we did have enough to use.