Nice clean room and great breakfast and dinner. Be careful about the way Expedia advertise this hotel. We booked as it had a swimming pool but missed the very very small section 9 scrolls down in the hotel information that there was an additional charge to use the pool, leaving us with an additional bill for £40 for 2 of us for 2 hours. Probably wouldn't have booked here if I'd have seen this. The hotel is nice enough but if you are looking for a hotel with a swimming pool be careful to read the very small print!

Staff were lovely, friendly, helpful and courteous . Room was excellently looked after by team.

Nice and easy check in. Junior Suite was a lovely room. Spa was very nice although the additional £20 per person per day even though we had 2 treatments booked in. This wasn’t really made clear until we arrived.

Was great x

Hôtel très calme et bien équipé. Personnel agréable

Great room and friendly staff. Lovely location slightly out of Chester on lovely grounds but only 5min drive into the town. Breakfast was good and the rooms clean and generously sized.

Really nice hotel, lovely reception staff will defo return

Very nIce hotel modern good facility’s and nice food

love everything about this hotel , modern and clean, great service. Reception staff were friendly and helpful, room was fantastic and breakfast high quality. Will stay again

Great Room, Comfy Bed

The hotel is stunning and the facilities are great. I’ve marked down because someone entered

Everything perfect from start to finish thank you so much Double Tree Always such a lovely welcoming stay

Lovely hotel- reasonable distance from Chester centre/shops. Lovely staff and comfortable room. Amazing afternoon tea.

Team

Room and facilities very good, pity that the engagement with all the staff was lacking, all interactions very transactional, not friendly or welcoming☹️

Clean room and friendly staff, food was really nice too.

Room was smelly and very poorly ventilated. Pool of condensation on window sill

The room was excellent. The staff amazing. The breakfast was excellent. Definitely will be coming back.

Clean room and staff

Room was clean tidy and well apointed. Bathroom shower had good presure and nice toiletries.