Amazing stay Beautiful and clean rooms

Toilet seat had to.be reattached as it was undone completely. Door locked me out before 10am and things still in room as i was moving them back out to the car. Very inconvenient. Area is quite sketchy, hence the bullet proof glass the reception is behind.

The staff were awesome. Super friendly and helpful. The room for some reason was unusually humid even with the AC going. The floor had a slight dampness that never went away. Everything else was great.

Never stay at this property. They are rude. Its dirty and franlky they are over priced.

Just needed a place to stay, so it’s worth the $ to spend. But, the location is horrible as it’s surrounded by homeless people and it feels unsafe for a woman.

No electricity No internet No hot water

Would use again

Cleanliness

One of the better hotels in Houston comparing to same class and nightly rates. Every thing works, fairly clean, has ironing board missing the iron. Nice check in experiencw, amd most importantly, they didn't punish me for using the external booking system, like others do (give me a room w missing tv, blown fuses/oitlets to the tv, lights, etc....

I had a great stay!

It was comfortable aside from a semi truck in the lot that was running for hours and could be heard from inside the room, but i imagine that's not always controllable.

We booked a non smoking room but the room smells like cigarettes. No coffee maker/coffee.

Reserved room. Checkin was slow but got situated went to room and there was a man already in there!! Then went back to the front had 2 people in front of mw waited over an hour it was horrible.

I felt very uncomfortable. Too many men walking and driving around all night including women. Very odd.

Great place to stay

Staff was very professional

The. Only thing clean was the bed. The towels had lipstick and dirt on two of them. The toilet had Poo residue inside. And the water when tan was light brown for awhile

I had initially booked my stay Friday-Sunday via Hotels.com. I found myself needing an extra day, so I booked an extra day via the Hotels.com app for the best rate. I went to the front desk to advise them of the change and I was charged $20 to remain in the room after 11 am, even though I had already paid for an additional day. The alternative was to check out at 11 am and check back in at 3 pm. If I had extended my stay at the front desk for a higher rate, I could've avoided the $20 fee. Other than that pricey inconvenience, the stay was okay. The room was clean and comfortable.

It was a great stay the room was nice we plan on staying there whenever we are in Houston.

The bathroom door has a punch hole in it and a person who’s not handicapped was parked in the spot so I was unable to even tho I’m handicapped.