Sonesta ES Suites Allentown Bethlehem Airport

Terokai Sonesta ES Suites Allentown Bethlehem Airport
7.6
Baik
Daripada 658 ulasan
Kebersihan

7.8

Keselesaan Bilik

8.4

Lokasi

9.0

Perkhidmatan dan Kemudahan

8.2

Ulasan Pelancong Sonesta ES Suites Allentown Bethlehem Airport

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Ulasan teratas
Matthew
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room wasn’t cleaning even on the 7th day for housekeeping to come in. Took out my own garbage for staying 11 days. Stains on the couch. They gave me new towels when I asked at front desk. Very helpful
Albert Kingsbury
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good area
Michelle
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The carpets and upholstery were so dirty it was disgusting
Joseph
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The bed was comfortable, the AC worked, so over all it was a decent place for the one night. This little place needs some TLC. The digital cards only work sometimes on the outside doors, it was funny because about 8 of us were trying to get in from the courtyard trying all of our cards. The walls need to be painted (that will get rid of the stains and marks), the furniture needs to be replaced, our chairs were at the end of their lifespan. We stayed during colder and rainy weather so we did not partake in any of the outdoor amenities. I didn't want to post photos, I would think that pics of our room would not be fair to the overall hotel. It's in a very convenient location, but we won't stay here again until they have a makeover.
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Jason
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room keys worked when wanted
JASMINE
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

All areas are were very good
Deborah
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Clean room friendly dtagf
brian
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The public areas were dirty and smelly. Worst of all was that the electronic key card access did not work on any doors! We couldn't get into the building where our room was, and then once we got in there (front desk person let us in) we couldn't get into our room (front desk person let us in)! This happened every time we left the hotel. And it wasn't just us, other people we saw were having the same problems. Very frustrating (even the front desk person, who was very nice, said she is covering for someone else and will never do work at that property again). Stay somewhere else!
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Keri Ann
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The room was perfect for what we needed. It did need a bit more cleaning but we do carry our own cleaning supplies for this very reason. Carpet definitely needs a refresh. Our dog had plenty of walking and potty places. The staff is very nice and helpful! We are going to be staying here as much as we can because it is just a great location and has what we need. Just wish for an update on the carpet due to the stains. Not too bad overall though.
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melissa
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

There is a very large incidental charge they call it 250 that is taken when you check in and returned in 5-10 days depending on your bank. Which I was not aware of prior to booing. Would not have ever booked if I knew. Not necessary especially for this hotel. Nothing fancy at all. And the key cards didn’t work at the building to get in and that was frustrating.
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Jill
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The keys were a big problem. The outer door key had to be opened by your staff EVERY time.
Kyashia
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Yes. And it smelled like dog
Maria
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Nothing
Jessica
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

There was no bedding on or for the pull out sofa which unfortunately allowed us to see the disgustingly soiled mattress. Dark brown stains on the hallway carpets which may or may not have been dog poop. Hair in the shower, which was not mine. We left as fast as we could.
michael
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

worth the price, average.
Marilee
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The floor in the room was dirty, stanned and had a smell to it.
Lesleigh
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

I didn’t expect it to be perfect based on other customer reviews and price, but the carpet in our suite was covered in grease stains, the bottom of the bathtub was grey with old dirt, and — this was the kicker — I opened a closet to look for sheets to put on the pullout couch and inside the closet was a heap of soiled linens, hair-covered towels, and stained pillows from a previous guest. I went to tell the (genuinely) nice woman at the front desk about it and she asked if I would be able to put the linens in the hall for housekeeping to pick up. I guess they don’t come into guests’ rooms. I did that, pretty much gagging the whole time. Also, I kept my shoes on the entire time I was in the suite to avoid touching the foul carpet. The toilet and bed were both clean, thankfully, but I couldn’t get home to shower in a clean bathroom fast enough. I’ll never stay there again.
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Lisa
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Old. Dirty. Would not stay again.
Michael
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Was a bit dirtier than I expected.
Shauna Bavar
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Would not stay here again. The place is run down. The person at the front desk was nice but overwhelmed with customers, keys not working, etc. Our suite for 3 people had nothing for a third person. No sheets or pillows for the sofa bed, towels, etc. When I called the front desk, the head of housekeeping came and complained about the woman at the front desk then said that I was supposed to request the sheets, pillows, etc. and seemed irritated. There were lipstick marks on the glasses in the kitchenette. Yuk
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