Clean and friendly staff

Todo en este hotel me gustó. Las instalaciones, el servicio, el personal, las habitaciones y los alimentos. Todo es de primer nivel. Además de que el hotel está muy bien ubicado y además tiene un estacionamiento cómodo de accesar.

What a beautiful hotel - they were also dog friendly so we were able to have a wonderful staycation with our fur baby too.

Location location location. Beautiful hotel steps from yonge street and the Eaton Center. Thank you for the complimentary upgrade, the room was incredible. We were treated like and felt like Royalty. We will be back. Thanks again, Leigh and Paul.

Top Unterkunft in Toronto mit freundlichem Personal und gutem Service.

The bar tenders were amazing and very helpful with local places to visit

Great

Madeleine was extremely helpful, but the room we were “upgraded” to didn’t feel like an upgrade. Though it was a suite, it was on the second floor which meant that there were windows that remained covered the whole time because of the location. I am a person who enjoys natural light, so ot was not ideal. I couldn’t help but wonder whether we were upsold in order to rent a room that is normally difficult to have occupied. Having said that, it was otherwise a great experience. The staff were extremely helpful. I had a wardrobe malfunction when the platform of my boot detached from the foot, and the engineering department saved the day! I would wdibtwlt stay there again, but not in that room.

Great location, very helpful staff, superb venue

Everything was excellent

Tout est parfait, en passant par le service dévoué, à la propreté des lieux, ainsi que de la qualité des lits et des plats servis. En plus d’être très bien situé.

Celebrating my husbands 60th. Balloons and cupcake in the room which was a lovely touch ! Thank you! A great stay indeed!!

This hotel was centrally located and within walking distance of everything we wanted to see/do. We felt safe in the neighborhood. There is a cable car right outside the hotel which we did use once to get to the distillery district. There is also a Shoppers Drug Mart down the block. We got a room with an amazing view of the CN tower. Such a beautiful sight at night. Our room (two beds) was spacious. Lots of storage space for two adults and a child. The beds were comfortable. I liked that the shower was a separate room from the restroom. We didn’t interact too much with staff. However, the cleaning staff were so accommodating and checked in with us to ensure we had fresh towels and water (we are part of the loyalty program). My husband used the fitness room and said it was modern and had lots of extra amenities like water fountain and towels. The hotel offered coffee and apples in the morning. There is a list a restaurant but we didn’t get a chance to eat there. I would definitely recommend this hotel.

Classic luxury hotel. Spacious and elegant rooms. Superb service and unbeatable location.

What a lovely hotel with all the amenities. Everything from the coffee with cream to one of the top five burger patties I have ever had on a breakfast sandwich in the fancy restaurant. Staff was super friendly as well

Fantastic reception and service. Everybody from the front desk, concierge, to hotel staff just passing by was extremely friendly and welcoming. Rooms were excellent, clean and comfortable.

Very friendly staff. Room was very nice and luxurious

Great place, location is fantastic

Beautiful hotel with a classic style and decor

Excellent experience, I would definitely stay again!