This place is not for the average traveller. Plan on a large budget. The breakfast buffet for two with one mimosa each ran roughly $160 after tip. Dinner for two was a little over $400, after tip. The Luao for two was around $850. It was our 10-year anniversary, and I was well prepared and fully expected the expense. To me, it was worth it, and I would definitely come back again. Andaz has a very nice selection of swimming pools; there's even one just for grown-ups. The staff was always helpful, and a cocktail was always nearby. There's also plenty to keep you busy around the hotel. We did a snorkel tour and a dinner cruise. Both were incredible.

Amazing location and service. Very beautiful

I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.

3 star service for a 5 star price. It’s also unfortunate that you can’t use sauna/ steam room etc without booking a spa service. Again, this should be standard and an expectation for those used to staying at 5 star resorts. Views and property itself are beautiful - come for a drink or dinner but no need to stay here when you can get a nearby Airbnb for half the price!

It was ok

I loved everything about the property The ocean view was most beautiful. I can’t wait to return!

The hotel is gorgeous with lots of different pools and areas to explore. The beach has beds / umbrellas and we were even able to borrow body boars. Sadly the excursions included in the stay were fully booked when we arrived and we weren’t there long enough to book for future days. The parking and resort fees are quite high (possibly very common in the US) so consider that when booking ($59 parking and $50 resort fee per day), breakfast is also not included so your extras add up very quickly.

Valet lost my Rental car key the night before leaving. Missed my flight because of this. Hotel manager offered no solution when I was stuck at airport and had to find accommodations for an extra night because no other flights. Poor attitude and customer service. They lost my car key for my Turo! Had to have it towed out of the lot(which hotel paid for) but did not take further responsibility when I lost my flight.

Excellent resort, service was great. We would Highly recommended

Amazing hotel and service!

The staff was the best part aside from the very beautiful views. If you are going to go there I would highly recommend the beach facing view from the room. So worth it. Lovely staff and worth every penny.

Lovely resort. Comfy room. Some strange interactions with the valet upon arrival. They were confrontational and laughed at my husband when he asked a question. Overall, I don’t think the staff was very happy as we had few positive interactions. Very pretty grounds. Loved the tranquil pool.

Amazing

Went for conference with my wife. Outstanding resort in every way.

Amazing

We were very disappointed with the Andaz on this return visit. Several things were broken in our room including the tv and the electronic blinds. Maintenance was called two times. The location is great but we will not return.

It is ok

Very beautiful property, didn’t like the stairs leading from the rooms to the beach. My mom had a hard time.

Nice hotel in premium location.

Excellent