Amazing staff, great location large rooms

I've stayed here multiple times and absolutely love the staff. They are BEYOND wonderful. They are Four Seasons/ Ritz Carlton tier!!! It's the perfect personalised luxury hotel. I'd live here!!!!

Centraal gelegen; schone, nette hotel met goede service.

Amazing stay as always. Beautiful hotel but the staff make it great. Feels like a home away from home. Perfect location that is easily walkable everywhere in the historic center.

Awesome stay, large and comfortable room. Staff are amazing, friendly and helpful and really make you feel at home! Delicious breakfast and the hotel is beautiful. Location is great as well, especially if you are coming by car, since it is a short walk to all the sites but just outside the really crowded walking zones. Will be back as soon as possible!

Nice hotel

Loved it! Great place and very convenient

Great property in the heart of Florence but not subsumed by tourists. Old world charm and attention to detail and guest needs.phenomenal!

Location, being able to walk to museums.

Amazing hotel and service! Maximo and Claudia gave the best service we’ve had in a long time. Friendly and professional. We will be staying here again! Highly recommend

This hotel is a perfect distance from the busy parts of Florence, but at the same time very easily walkable. There is nothing I could possibly complain about. I’d stay there was so pleasant. Great room, great breakfast, great staff!!

I loved the quiet location of this hotel. It was a great location for walking to all the main areas we wanted to visit. The staff is very warm and welcoming. The room was a good size for the two of us, very clean. Shower and water pressure was wonderful. The free breakfast every day was amazing!

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Excellent service and facilities

Wonderful! Very very nice! Super well equipped rooms!

Personnel très professionnel. Hotel magnifique avec de bons services.

Hôtel vieux et moyen. Ne devrait pas être un 5 étoiles

Absolutely amazing

Staff are all so nice and helpful! Very good recommendations for restaurants and activities. Looking forward to coming back!

Exactly what a luxury hotel should be….Outstanding!