Upon arrival, the reception clerk told me to park on the street for the weekend instead of valet. I parked at the exact spot he said. Sunday morning my car was gone. It had been towed. The employee at the reception said they didn’t know we couldn’t park on that Sunday and even employees moved their car before they got towed. They didn’t care to advise their client to move their cars though and say they aren’t responsible. I had to pay $450 to get my car back. If you have a car, YOU SHOULD DEFINITELY GO ELSEWHERE

Clean room

My truck didn't fit in the parking garage and I was not informed of this prior to arriving.

yes the room was spotless and staff where very helpful

Great location, clean hotel

Great service and wonderful water pressure in the shower.

it was a peaceful hotel

The staff was very friendly and courteous and the room was very clean.

Clean room and nice staff.

The room was OK, but the mattresses were sinking on the middle, making it uncomfortable for 2 people, even one being a child, to sleep on it. Location was great for Winterlude and to enjoy downtown Ottawa.

Lots of traffic noise if your room is on the street side.

personnel incroyable super bien traité je vais y retourné garantie

Stuff and service were great, very responsive and helpful

Yes

Nice accommodations.

TV remote

Great and friendly service

it was great!

Parfait

清潔。24hジム。朝食は有料だったので使用はしなかったが、そこまで高くない印象。部屋も綺麗。